We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Quick, efficiant and professional service and great value!
28/02/13
always collect on time, what more can you ask ! but why not accept paypal even if you charge for it ??
28/02/13
Pick-up was fine but not heard back from recipient as yet.
28/02/13
great reliable service
28/02/13
No comment left by this customer.
28/02/13
No problems here, keep up the good work!
28/02/13
Thanks, great service
28/02/13
Parcel was picked up the day it was meant to be. So far so good. Timings by sms, even that morning, would be a bonus
28/02/13
Very pleased with service. Booked online, emailed as soon as booking was confirmed. Keep me up-to-date. Excellent Service. Will use again
28/02/13
No comment left by this customer.
28/02/13
Exceptional service yet again.....why do people still queue up at the Post Office with large Parcels is beyond me!
28/02/13
That's music to our ears!!
prompt collection, easy transaction
28/02/13
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
Very efficient service and competative.
28/02/13
Did not pick up on the designated day, picked up the day after, but delivered the folowing day so everone`s happy.
28/02/13
Thank you.
Fantastic service use every time for my collections recommend 100%
28/02/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
28/02/13
To start with I am very happy with the service. very good and reliable. Very punctucal
28/02/13
Good price, picked up on time. Will definately use again.
28/02/13
Simple and easy, stress free and works around you. 5 stars!
28/02/13
No comment left by this customer.
28/02/13
good price & service, thank you
28/02/13
Seamless and quick service.
28/02/13
good service reasonable price shame you have to wait in a whole day surely a two hour slot would be possible.
28/02/13
No comment left by this customer.
28/02/13
Superb service, collected, delivered, best service for those who want stuff delivered at a good price!
28/02/13
It's great to see you are so pleased with our new domestic service :-)
No comment left by this customer.
28/02/13
Rough idea of collection and delivery times within 2 hours is required
28/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
It would be nice if you included the VAT price when the quotes come up.
28/02/13
The VAT price is written beneath the non VAT price on the quote page.
No comment left by this customer.
28/02/13
very speedy!!! plus cheapest around!!!!,i didnt think it would be possible to deliver 45kg parcel in 24 hoursmany thanks!!!!
28/02/13
Thank you very much.
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
excellent price and service. definitely will be using you again
28/02/13
No comment left by this customer.
28/02/13
Advised no-one home for collection-untrue, tracking not upto date now says cancelled! Would never use again!
28/02/13
Our Response: Sorry to read that but the tracking only displays the actions of the couriers themselves.
you never came!?
28/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
