We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
a pick up slot would be useful
14/02/13
Delivery driver was polite. Sealed bags infront of us and asked up to check they were sealed for security.
14/02/13
Thank you for letting us know and an even bigger thank you for booking with us :-)
you need to get Courier to collect on the day its booked for collection .this has happened 3 times to me from the same company
14/02/13
Our Response: That's not part of the service that you purchased from us!!
I recommend parcel monkey as the quotes are very competative. Booking, payment, collection, tracking and delivery services are excellent.
14/02/13
Parcel Monkey service was quick and easy. However the courier booked (nightfrieght) didn't collect so had to take parcel to the depot myself
14/02/13
No comment left by this customer.
14/02/13
It was ok except your service description said that I would not need a label which I did and PF also didnt tell me when they'd come collect.
14/02/13
Great service!
14/02/13
Mixed up deliveries, but otherwise good.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Very responsive and professional service
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Excellent service - very impressed. Would definitely use again.
14/02/13
Thank you very much.
Picked up on due date, delivered safely.
14/02/13
It would be useful if you could state what the earliest time is that the courier might arrive. Many thanks
14/02/13
good as always
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
A1
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Same great service you have provided time and time again.
14/02/13
NEXT DAY SERVICE TENDS TO MEAN THE NEXT DAY. NOT ALMOST A WEEK AFTERWARDS. APPALLING SERVICE.
14/02/13
Our Response: You did not order our next day service. However please accept my apology for the delay.
great service very happy to use you again thank you.
14/02/13
Having an approximate indication of collection time would be fab
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Have now sent 3 parcels via City Link, very helpful driver, collected on time and delivered next day safe and sound.
14/02/13
Fantastic news!!
resonably priced and very efficient
14/02/13
100% happy
14/02/13
Excellent service, parcel was collected on time!
14/02/13
Thank you very much.
I would like to book a collection / delivery as a buyer but let the seller pay for it or the other way round. Just an idea!
14/02/13
We understand your point but would rather all items that are collected be paid for by the person at the collection address.
Great service. Very efficient and cost effective. Thank you
14/02/13
No comment left by this customer.
14/02/13
Excellent service!! Will definately use again....thank you very much
14/02/13
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