We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,593 reviews.
I think the service is awesome and reasonably priced, very good deal. Can't fault the service
18/02/13
all ok
18/02/13
The delivery driver arrived very late in the day which wouldn't have been so bad if we could have had a rough eta of arrival, driver rude
18/02/13
everything went well - it was collected on time and delivered as arranged.
18/02/13
No comment left by this customer.
18/02/13
good price and delivery time.
18/02/13
No comment left by this customer.
18/02/13
Very easy to use service
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Easy to book orders, tracking which actually works (unlike some others), customer services who get things done. Keep it up, thank you.
18/02/13
You never took my parce and I never had a refund
18/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you and make the necessary refund.
Excellent as usual a true joyful easy transaction
18/02/13
a very good service could not do anything more realy
18/02/13
great
18/02/13
No comment left by this customer.
18/02/13
Excellent service and convenient, I have already recommended parcel monkey to my friends.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
great as usual.
18/02/13
Excellent service and fast responses via support tickets
18/02/13
Great service and easy to use, thanks Parcelmonkey i'll be using you again..:-)
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
e mail stated i needed to fill in a customs doc but there is no document online relating to the parcel booked
18/02/13
Excellent did what is said on the tin
18/02/13
No comment left by this customer.
18/02/13
Great service. Delivered the next day as planned. Thank you
18/02/13
friendly and helpful thank you
18/02/13
No comment left by this customer.
18/02/13
excellent, reliable & great value!
18/02/13
No comment left by this customer.
18/02/13
Brilliant service, I so wish I had found you sooner! The post office wanted £27.30 to deliver, only £10.18 with you & you came to me, than
18/02/13
And we wish you had found us sooner too :-)
The online instructions made for a hassle free collection and delivery. Brilliant.
18/02/13
A first time customer and very happy with the website and service. Came to you from a recommendation , and would pass on the same
18/02/13
Thank's very much for making your first booking with us and it's great to see you will be recommending us too :-)
Never again
18/02/13
Exceptional service as usual...Thank you!
18/02/13
Great value for your money, thank you.
18/02/13
Excellent online door to door sHipments at a competitive rate. Will be using PM from now on.
18/02/13
Thank you very much.
I am impressed with the service but would really have liked to be able to see that the parcel has been delivered.
18/02/13
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