We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,593 reviews.
absolutely brilliant!!!!!!!!!!!................................................Thank you!!!!!!
18/02/13
Thank you very much :-)
Said no printer required but then needed to print address label - other than that - perfect service
18/02/13
courier did not collect until late afternoon
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Great service, thank you :)
18/02/13
No comment left by this customer.
18/02/13
more often than not the only uk option is "Courier" & they let you down constantly ! waited in all day again & suprise suprise no show !
18/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
18/02/13
great service, hassle free
18/02/13
Quick, easy, good price and great customer service. Will definately be using again.
18/02/13
All spot on, no problems.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
10 hour collection and delivery slots and not cheap
18/02/13
Our Response: When compared to who??
great prices great service will use again !!!!!!!! FAB !!!
18/02/13
A quick eficient value for money service.
18/02/13
No comment left by this customer.
18/02/13
I cannot recommend any improvements. Very smooth transaction. Posting a parcel has never been such a doddle. Many thanks.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Collected on time
18/02/13
No comment left by this customer.
18/02/13
Spot on but tracking status could be better.
18/02/13
Great service, would recommend Parcel Monkey to anyone who has a parcel to send, either in UK or abroad.
18/02/13
Thank you and it's great to see you will be recommending us.
Bring the price down could be cheaper
18/02/13
Parcel collected, hardly something for feedback. Found it hard to generate home address.
18/02/13
Great super fast collection/delivery.
18/02/13
was let down ones but soon put right . big thank you to all staff job well done .
18/02/13
Excellent service as before, very happy customers.
18/02/13
Tracking facility for night freight would have been a bonus otherwise great service
18/02/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Easy to use site, very helpful - thank you.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
the parcel was not collected on the right day- it was a day late. . Also nobody alerted me when it was due to arrive .
18/02/13
Very pleased with the service. Would have preferred a time slot or morning/afternoon collection time but this is the only negative comment
18/02/13
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