We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
No comment left by this customer.
15/02/13
Easy to use Thankyou will use again!
15/02/13
Second time using Parcel Monkey to send a parcel to my daughter in Australia, excellent, reasonably priced service 5*
15/02/13
It's great to see you are so pleased with our own International service :-)
Excellent as always City link drivers always very helpful.
15/02/13
Avoid having to print the label and just give a code/reference at the time of booking
15/02/13
no comment
15/02/13
no comment
15/02/13
smaller window for collection time?
15/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
no comment
14/02/13
Courier are absolute rubbish they do not listen or act on your requests, if I were you I would ditch them, they are useless moronic dopes!
14/02/13
No comment left by this customer.
14/02/13
collected on friday, delivered on monday morning so what more is there to say apart from thankyou...
14/02/13
And a big thank you for booking with us :-)
Wouldn't use again as expensive
14/02/13
Second time I have used Parcel monkey,What a brilliant service Very very highly recommended
14/02/13
Thank You, it was nice to deal with You
14/02/13
Andit was nice to deal with you too :-)
No problems
14/02/13
Easy, quick, good prices. Thanks :)
14/02/13
Great prices great service
14/02/13
No comment left by this customer.
14/02/13
Very prompt collection, delivery and effective service. Very easy to use and very little hassle. I will use again
14/02/13
the pre collection advice talked about wrapping in a sturdy cardboard box, which is impossible with a heavy oversized parcel.
14/02/13
No comment left by this customer.
14/02/13
Very good and fast service.
14/02/13
Quick and easy ordering, great service
14/02/13
fantastic service so easy to use and delivery people are so friendly have used couriers before but you are by far the best
14/02/13
Very easy booking of parcel and speedy pick up the next morning.
14/02/13
No comment left by this customer.
14/02/13
Only thing in my case would have been a sunday delivery! Not expecting one!
14/02/13
Now wouldn't that be good :-)
Excellent service from start to finish hassle free... Super fast delivery too sent Fri arrived Tue. Thanks
14/02/13
No comment left by this customer.
14/02/13
I booked a service where the courier comes with a bar coded bag, but it wasn't the case. The parcel hasn't been picked up!
14/02/13
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Excellent courier attitude who came back a 2nd time when we were out
14/02/13
great on time
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Collected and delivered on time... Perfect!! Thanks..
14/02/13
good service but it would be good to integrate with ebay sales.
14/02/13
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