We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Discount for repeat customers
15/02/13
happy with service, as long as courier able to collect from a given place, if not in for collection.
15/02/13
couriers called as promised and parcels delivered promptly; prices very good. website took getting used to.
15/02/13
No comment left by this customer.
15/02/13
No comment left by this customer.
15/02/13
I wrote a note for the delivery driver to say that the Sat Nav would not find the precise address and to phone the buyer. This was not done.
15/02/13
fast collection & delivered on time - thank you
15/02/13
Item not delivered the next day. Picked up on 11/2/13 and did no go out for delivery until the 13th
15/02/13
as normal a perfect service xxx
15/02/13
Thank you xxx
collection and delivery were on time.who can sauy more?
15/02/13
booked wen 11.00 pm, delived friday morning,cant beat that, 5***** :-)
15/02/13
Collected the day that you agreed & arrived safely in Germany a couple of days later, great! Only improvement would be a text message servic
15/02/13
This is something we have discussed so maybe one day soon you could be getting one!!
A fantastic, super fast & smooth service, i will deffinately be using Parcel Monkey from here on in. regards to you all
15/02/13
And a big thank you for booking with us :-)
No comment left by this customer.
15/02/13
Cheap and easy! Perfect!
15/02/13
No comment left by this customer.
15/02/13
Excellent service and would definitely consider using again
15/02/13
Excellent!
15/02/13
No comment left by this customer.
15/02/13
No comment left by this customer.
15/02/13
No comment left by this customer.
15/02/13
Excellent service
15/02/13
An excellent service - the parcel was picked up early on the day of collection and delivered to the address early 2 days later. Well done!
15/02/13
As you may have noticed,I don't use u as much as before,I wasent happy at you christmas price hike,I now use a different company for uk post
15/02/13
Our Response: We didn't raise prices at Christmas!!
It would be helpful if one could have the option of choosing time slots for collection.
15/02/13
just wished the courier would have rang me it took three days to collect but we got there
15/02/13
Arrived on time, very polite driver. Very Good service. Would use again.
15/02/13
Thank you very much.
No comment left by this customer.
15/02/13
Super easy to register, book and pay - perfect service from start to finish, thanks!
15/02/13
Super service as always.thanks
15/02/13
very nice service
15/02/13
Our Response: So it should have been 5 stars then........lol
Easy to book, great price, excellent service all round, would definitely recommend to friends and family
15/02/13
Thank you and it's great to see you will be recommending us.
Awesome again
15/02/13
No comment left by this customer.
15/02/13
Great Service. Collected and Delivered on time Thanks for the perfect Service!
15/02/13
No comment left by this customer.
15/02/13
Picked up promptly and delivered on time, an excellent service.
15/02/13
< fast collection, recommended!
15/02/13
Night Freight driver colelcted an additional parcel and took it to the wrong address. When we tried to track it they didn't want to know.
15/02/13
Our Response: Why did you allow him to take a parcel that he should not have. Did you oversee the collection or just leave all your collections in a pile? Please contact our online support team who will look into this matter further for you.
No comment left by this customer.
15/02/13
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