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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,853 reviews.
first time I have used this service, had no problems at all parcel was picked up on the correct day and delivered on the correct day, great.
12/02/13
No comment left by this customer.
12/02/13
As normal a stress free service A1 thankyou parcel monkey !!
12/02/13
Thank you very much.
No comment left by this customer.
12/02/13
excellent all round service and highly competitive pricing
12/02/13
excellent and really easy from start to finish.
12/02/13
Service is excellent, sorry pressed the wrong button
12/02/13
Our Response: LOL and no problem ;-)
No comment left by this customer.
12/02/13
Great delivery thankyou
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Collected as arranged. easy log in and easy to arrange.
12/02/13
Cannot fault the service which was first class, picked up at 09 30, deliverd to scotland next day at half the price of other couriers
12/02/13
no comment
12/02/13
no comment
12/02/13
Quick, reliable and extremely reasonable service. I can't find cheaper.
12/02/13
Label barcode wouldn't print. Otherwise excellent service
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Always reliable and the cheapest courier available. Excellent service.
12/02/13
Competitive quote,and at least the courier turned up on the agreed day this time! Will point out that wasn't your fault!
12/02/13
No comment left by this customer.
12/02/13
Brilliant service
12/02/13
No comment left by this customer.
12/02/13
This time you remembered to collect!
12/02/13
Really Really good
12/02/13
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
Parcel was NOT collected on arranged day. No mesages or apology received.
12/02/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
12/02/13
No comment left by this customer.
12/02/13
1197989+1716098 not picked up on allocated day. I was told that the van had broken down,I have now been told different!!
12/02/13
Our Response: It worriess us when the courier concerned tells you different stories. Please contact our online support team who will look into this matter further for you.
Easy to use site, very helpful with any problems. Thank you.
12/02/13
No comment left by this customer.
12/02/13
brilliant as always , good pick up time , and fast delivery . thanks .
12/02/13
Courier arrived on the expected day .... and tracking says parcel was delivered the next day.
12/02/13
No comment left by this customer.
12/02/13
Finding a courier and paying was easy and great. But trying to track my parcel was impossible.
12/02/13
Our Response: Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
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