We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Driver unacceptable, failure to pick up 4 times and rude on collection after 10 minutes arguing at the door
17/02/13
Our Response: I am sorry to read that. The drivers don't work for us but rest assured we will speak with the courier company who he does work for.
keep up the good work, perfection is hard to beat ;)
17/02/13
turned up a day late for pick up, again!
17/02/13
Parcel collected as promised and delivered to Australia within five days . Excellent service,thank you
17/02/13
All round great service
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
very good service
17/02/13
Terrible item never got collected so was delivered to depot still waiting for the item to arrive will never use this service again
17/02/13
I was happy with the service but a timeslot for collection/delivery would be appreciated rather than a whole day window
17/02/13
very good, happy to use you any time a+++++++++++++
17/02/13
As always, wonderful, your business is run to your such high standards, it makes sendi g a parcel a pleasure!!
17/02/13
Thank you very much and it's great to see you enjoy using our own International service so much :-)
First time I have used this company and will definitely using it again, a great service thanks from Fangoso.co.uk
17/02/13
Cheers Fangoso and welcome aboard :-)
spot on as per usual, thanks
17/02/13
excellent service at very reasonable cost . highly recommended
17/02/13
Thank you and it's great to see you will be recommending us.
Great service. Collected as promised and delivered the next day.
17/02/13
No comment left by this customer.
17/02/13
N01 service provided Excellent. Please mail updates
17/02/13
excellent
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
Superb service, fast economical delivery - far cheaper than Royal Mail - will defin use u again
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
Having an estimated collection time is the only way you could improve, Very good cost effective service Thanks
17/02/13
Excellent service. Collected when stated, delivered next day as stated. Friendly courier man collected. Will use again :)
17/02/13
No comment left by this customer.
17/02/13
very pleased with service.will certainly be using you again...excellent...
17/02/13
:))!
17/02/13
Had a problem with being able to print the label as all links just showed a blank screen
17/02/13
Excellent service and price for international delivery, highly recommended.
17/02/13
Thank you very much.
Great all round, can't think of anything that needs improving.
17/02/13
No problems at all and came to collect on correct day.
17/02/13
No comment left by this customer.
17/02/13
excellent service no problems.
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
Picked up and delivered as scheduled. Great, thanks!
17/02/13
easy online booking and hassle free collection and delivery by chosen courier.
17/02/13
Can't think of any way to improve at the moment. Good service all round. :)
16/02/13
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