We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
The online instructions made for a hassle free collection and delivery. Brilliant.
18/02/13
A first time customer and very happy with the website and service. Came to you from a recommendation , and would pass on the same
18/02/13
Thank's very much for making your first booking with us and it's great to see you will be recommending us too :-)
Never again
18/02/13
Exceptional service as usual...Thank you!
18/02/13
Great value for your money, thank you.
18/02/13
Excellent online door to door sHipments at a competitive rate. Will be using PM from now on.
18/02/13
Thank you very much.
I am impressed with the service but would really have liked to be able to see that the parcel has been delivered.
18/02/13
I have used Parcel Monkey on number of occasions, and found that the web site is easy, collection and delivery is straightforward Thank you
18/02/13
A pick up or delivery time would be an advantage, not precise times but within about a 3 hour period
18/02/13
No comment left by this customer.
18/02/13
Collected and delivered on time. Thank you
18/02/13
Collected early and delivered on time great
18/02/13
Very good service
18/02/13
Collected when stated, delivered when stated - job done. Excellent!
18/02/13
Excellent service
18/02/13
Fantastic as always, thank you
18/02/13
No comment left by this customer.
18/02/13
Service was excellent, easy to order and collection and delivery both made as described, brilliant! Can't thnk of any negatives at all.
18/02/13
Fantastic news, Thanks very much.
Courier didn't arrive on the day I'd booked.
18/02/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
collection was prompt, as was delivery to destination. Would use again.
18/02/13
No comment left by this customer.
18/02/13
very impressed
18/02/13
Excellent value for money, great service and would definitely use again. Thank you :0)
18/02/13
efficient services!!
18/02/13
No comment left by this customer.
18/02/13
Great service
18/02/13
great service; picked when expected, delivered when promised, tracking worked well. thank you
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Just so easy and I really like the way options on service/price are presented. Iain
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
No service is provided by Parcel Monkey, therefore, no comments can be given.
18/02/13
Ecellent service. Will always use.
18/02/13
Thank you very much.
Excellent service once again! Thanks.
18/02/13
No comment left by this customer.
18/02/13
Easy to book online. Collection between the times I'd asked for. Great service
18/02/13
a1
18/02/13
No comment left by this customer.
18/02/13
Excellent service from your partner. Driver even came back to collect, as I wasn't in first time.
18/02/13
Our Response: So it should have been 5 stars then........lol
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