We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,593 reviews.
Excellent! It was picked up and delivered on time, in perfect condition. All at a very reasonable cost! One happy customer.
20/02/13
Spot getting a
20/02/13
Very good comunication and fast delivery . Thanks
20/02/13
No comment left by this customer.
20/02/13
Collected in good time and very polite
20/02/13
Easy site to use, good price, many thanks
20/02/13
No comment left by this customer.
20/02/13
The parcel was not collected I had to take it to Courier when they delivered the item was smashed to pieces
20/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
excellent!
20/02/13
No comment left by this customer.
20/02/13
No comment left by this customer.
20/02/13
very easy booking, and quick delivery would recommend
20/02/13
collect the parcel ok from the UK, they arrived very battered and torn althought packed well. One parcel missing arrived late
20/02/13
good service
20/02/13
Very pleased with your service and the speed of the delivery. I would appreciate it if my card details were now removed from your system.
20/02/13
I was expecting the parcel to arrive the same day as I'd given plenty of notice but it arrived by 9a.m. the following day.
20/02/13
Our Response: Show me a courier that collects and delivers anywhere in the UK on the same day for £7.49 + vat!!!
Thank you for your prompt sevice ,I can not see what more you can do.
20/02/13
No comment left by this customer.
20/02/13
Excellent, reliable service as always, thanks
20/02/13
No comment left by this customer.
20/02/13
collected on time and delivered on time safely, thank you.
20/02/13
If you were no good i would move to another carrier
20/02/13
Delivered safely in good time. Very happy.
20/02/13
No comment left by this customer.
20/02/13
Brilliant service, good range of options and reliable service.
20/02/13
No comment left by this customer.
20/02/13
No comment left by this customer.
20/02/13
No comment left by this customer.
20/02/13
Good delivery service but i dont find customer support as good as it was. Too slow and limited knowledge with some advisors. Needs improving
20/02/13
No comment left by this customer.
20/02/13
Brilliant service , the only suggestion I would make is to maybe give customers a smaller time bracket that's parcel will be collected
20/02/13
No comment left by this customer.
20/02/13
Yes. I'm from Lithuania and very glad, today after 4 days as was written i got my parcel. Cheap, fast, quality services.
20/02/13
No comment left by this customer.
20/02/13
Collection arranged 3pm on Sunday & item was collected at 9am on the monday morning
20/02/13
Fantastic news!!
The service was excellent
20/02/13
Picked up as said, delivered okay.
20/02/13
honestly the only thing you could do more to improve it is do it for free!! everything else is great!!
20/02/13
No comment left by this customer.
20/02/13
The service was excellent. The courier arrived for the collection on time and delivered the parcel on time.
20/02/13
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