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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
No comment left by this customer.
09/01/13
No comment left by this customer.
09/01/13
Excellent service, would recommend you to everyone, thanks.
09/01/13
Thank you and it's great to see you will be recommending us.
Waited in all day and you didn't show. But that's not the worst.The worst is not telling me. A few years of trust undone in one day.
09/01/13
Our Response: I am sorry to read that and we will have a word with them.
Contact number of the courier would be useful, also you always request the telephone number for the recipient. Often unknown!
09/01/13
collected on time delivered on time
09/01/13
Could be easier to navigate to Saturday delivery page
09/01/13
fast delivery, good communication. brilliant all round
09/01/13
could not be better :)
09/01/13
Excellent service received, collection and delivery as per stated dates, best site I have used so far for courier services, 5 stars
09/01/13
Thanks very much :-)
good value for money
09/01/13
Booked 48hr parcel for collection on 2nd Jan, no one turned up, complained on twitter, send ref number, had no reply, wont use you again now
09/01/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
09/01/13
just keep it up
09/01/13
No comment left by this customer.
09/01/13
No comment left by this customer.
09/01/13
very good as described no issues
09/01/13
Good job.
09/01/13
Took longer than advertised (taken around 14 in total) and there were public holidays in this time, parcels to Oz on same day arrived in 7
09/01/13
Night Freight are terrible, booked so many items for collection, wait in all day and they turn up a day late!!!!!
09/01/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
excellent
08/01/13
no comment
08/01/13
no comment
08/01/13
super service totally reliable 5 *****
08/01/13
Thank you very much.
excellent
08/01/13
No comment left by this customer.
08/01/13
No comment left by this customer.
08/01/13
No comment left by this customer.
08/01/13
I booked in a Nightfreight delivery to be collected from me Thurs and delivered Friday, &it wasn't delivered, with no explanation/aplology.g
08/01/13
No comment left by this customer.
08/01/13
No comment left by this customer.
08/01/13
No comment left by this customer.
08/01/13
No comment left by this customer.
08/01/13
excellent service
08/01/13
City Link arrived earlier than usual which was helpful, as we were going out - quoting collection times would be useful to help plan the day
08/01/13
Splendid and tremendous service! Collection driver came first thing befor I left for work which saved having to wait around all day!
08/01/13
Brilliant!!
I bkd th srvc nt via Courier only 2 find was sent & rx end had 2 pay mor 4 post and customs
08/01/13
excellent service
08/01/13
No comment left by this customer.
08/01/13
Stunning value & excellent service. Cannot recommend sufficiently. Thank you will use again
08/01/13
Thank you and it's great to see you will be recommending us.
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