We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Excellent service - speedy collection - thx
04/03/13
No comment left by this customer.
04/03/13
quick work !
04/03/13
I needed a parcel sent back ASAP and delivered quickly and to be signed for. I got all this and I am very happy with the service
04/03/13
Our Response: Thank you very much.
timed collection window would be nice
04/03/13
No comment left by this customer.
04/03/13
as expected great service
04/03/13
So easy to use! Will be using again 10/10
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
Customer complained that she was not in to accept delivery but that the parcels were left outside the door anyway - unsigned for!
04/03/13
We recieved an e mail informing us the parcel were missing and advising us to make a claim. The history showed the parcels had been delvered
04/03/13
Collected on time
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
parcelmonkey itself was fine...although accepting Paypal would be good. nightfrieght couldnt find the house for delivery.
04/03/13
Our Response: You can now pay for your City Link and Nightfreight orders with us using PayPal :-)
No comment left by this customer.
04/03/13
Excellent service, no problems.
04/03/13
I think you run a very good service and it is easy to do,I will always send my packages via you. Great site and on time. Thankyou
04/03/13
Parcel was never collected! Only 1 attempt made and no recollection details left ! Very dissapointed!
04/03/13
collected and delivered promptly and in good condition. delivery driver phoned to get instruction. good service.
04/03/13
No comment left by this customer.
04/03/13
I ended up waiting in for two whole days for this parcel to be collected. I was told I had missed the collection even tho here all day
04/03/13
No comment left by this customer.
04/03/13
parcel was not collected. i had to take it to the depot. Also price for next day delivery was paid however item was not collected for 2 days
04/03/13
Don't break the tiles!
04/03/13
Our Response: Were they packaged correctly??
Very Good
04/03/13
Always good service. Could be better if compensation for damaged china an option. Most people would pay extra for this service.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
The site was easy to navigate and book - the pick up and elivery was spot on. Thanks wil use you again.
04/03/13
good job
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
Excellent service from Parcel monkey, quick and easy : )
04/03/13
very good service, keep it up only cheaper!
04/03/13
No comment left by this customer.
04/03/13
