We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,855 reviews.
No comment left by this customer.
13/02/13
Perfect again thanks
13/02/13
picked up parcel on day requested havent yet had confirmation of receipt though
13/02/13
Our Response: Tracking shows the item has been delivered.
Very happy with the service
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
easy to book, clear documents to print, collected on time and delivered on time.
13/02/13
still havnt recived it yet
13/02/13
Excellent service or wouldn't be using
13/02/13
Fantastic communication & information. No problems and will use this service again. Thank you!
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
all very good really
13/02/13
Very efficient. The best service I've had from a courier.
13/02/13
No comment left by this customer.
13/02/13
It would be great if you could narrow your collection times to 2-3 hours so I don't have to wait in all day
13/02/13
Excellent as always
13/02/13
Easy and reasonable prices
13/02/13
Unfortunately nightfreight could not collect the next day but once collected it was delivered the next day, no proof of delivery though
13/02/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Parcel was left outside, not signed for.
13/02/13
Quick pick up, very obliging
13/02/13
No comment left by this customer.
13/02/13
No comment left by this customer.
13/02/13
First time ever to send a parcel and i was very impressed at how easy and efficient the whole process was!
13/02/13
Thank's very much for making your first booking with us and welcome aboard :-)
WOW!!!! What a service/ value will recommend to anyone
13/02/13
Thank you and it's great to see you will be recommending us.
It might be usefup to advise when collections will occur. Most collections occur in afternoons as morning are spent on devlieries.
13/02/13
That's not technically true which is why we don't state it.
No comment left by this customer.
13/02/13
Sorry pressed to wrong button, should have pressed very good, will use parcel monkey again, thanks
13/02/13
Our Response: LOL and no problem ;-)
Simple on-line transaction, collected and delivered with minimum fuss or hassle.
13/02/13
No comment left by this customer.
13/02/13
1st class and promt service at very good rates
13/02/13
No comment left by this customer.
13/02/13
Delivered in very good time, Great service Thanks.
13/02/13
City Link on the last 2 occasions have not scanned the parcel on pickup, it can be some hours before the parcel shows on system.
13/02/13
Sorry to read that. All drivers should scan the item straight away and we will mention this to them.
Very swift collection with no issues
13/02/13
Item collected on Friday for next day delivery but not delivers till Monday.had to reinburst customer cost of courier also no email confirma
13/02/13
Our Response: You did not book a Saturday delivery service and booked a standard next working day service.
Very good price and service the usual high standard, many thanks
13/02/13
Good prx, on time, good service. Would highly recomend
13/02/13
Thank you and it's great to see you will be recommending us.
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