We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
thank you for services, we are very glad.
19/02/13
No comment left by this customer.
19/02/13
Parcel not delivered on correct day. Called to see what was happening & told had lost parcel overnight. Luckily it turned up later
19/02/13
Our Response: On behalf of the courier concerned please accept our apologies.
No comment left by this customer.
19/02/13
Great service and easy to use - thanks
19/02/13
No comment left by this customer.
19/02/13
GREAT SERVICE GREAT PRICE
19/02/13
You were ok but Night Freight were terrible. Collected 3 days after date specified. Lied when I called saying they had tried but they hadn't
19/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
19/02/13
Using Parcel Monkey was very easy to use and quite a reasonable price compared to other couriers.
19/02/13
Superfast professional service, will use again for sure.
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
Excellent as always, friendly staff, would recommend to all!!
19/02/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
19/02/13
cleaner more simplified ordering process
19/02/13
What's not simple about it please?
We always have excellent service with Parcel Monkey and will continue to use them in the future.
19/02/13
No comment left by this customer.
19/02/13
You always provide a quick efficient service for BG Supplies and Systems limited
19/02/13
Thanks very much BGSS Ltd :-)
Collected early. Parcel got there safely. Could only ask for greater range of insured items & payment by paypal!
19/02/13
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No problem everything went smoothly thanks
19/02/13
Your service could be improved by giving time slots when parcels are to be collected (even if it was only am or pm).
19/02/13
You can now book a same day domestic collection up until 11am with our new offering!!
No comment left by this customer.
19/02/13
collected at short notice n and kept me,informed spot on
19/02/13
No comment left by this customer.
19/02/13
Perfect first experience!
19/02/13
Thank's very much for making your first booking with us and welcome aboard :-)
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
Good value, picked up by pleasant drivers, items delivered next day as described thank you will use again
19/02/13
no comment
19/02/13
all was good pick up on the day. and recived it the next day. all in good time. thanks
18/02/13
no comment
18/02/13
no comment
18/02/13
nice doing business
18/02/13
with you too ;-)
excellent
18/02/13
no comment
18/02/13
ABSOLUTELY EXCELLENT SERVICE AND PRICE
18/02/13
On time, easy website, easy payment options,brilliant
18/02/13
No comment left by this customer.
18/02/13
the form was easy to fill in and plenty of delivery choices all in all a first class service
18/02/13
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