We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
The whole process was quick and easy and very good value too. Many thanks. Will use you again.
04/03/13
very competitive service and easy for me to do a reverse booking for a parcel 300 miles away. Easily tracked,collection & delivery spot on.
04/03/13
Good service again
04/03/13
time out too short on ordering, not enough time to get the card from upstairs
04/03/13
well done as always
04/03/13
No comment left by this customer.
04/03/13
Painless transaction as usual, item collected and delivered in good order and in a reasonable time.
04/03/13
Our Response: So it should have been 5 stars then........lol
As always no problems
04/03/13
No comment left by this customer.
04/03/13
Very good service.Infact,based on that result,I recommended a friend.Intially,he had reservation but after his order he gave good comment.
04/03/13
Thank you and it's great to see you have been recommending us.
Excellent service. Sensible price. Quick and easy collection.Delivery on time A++
04/03/13
No comment left by this customer.
04/03/13
great collected on time delivered no problems
04/03/13
Excellent service - collected within timescales and arrived next day. Very happy
04/03/13
very good just one think deliver driver did not knock hard as we where in and he deliverd to next door who told him we where in but all good
04/03/13
Fast, efficient, very easy. Nothing more can really be said! Thank you.
04/03/13
We will not be using you again I'm sorry to say
04/03/13
Our Response: Why not please?
fast service, good value for money
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
It was a good overall service. It would have been better if you had provided any information on the charges to pay on arrival.
04/03/13
Good promt service
04/03/13
Excellent on collection, delivery and pricing.
04/03/13
No comment left by this customer.
04/03/13
3 collection
04/03/13
So cheap i couldnt belive it,parcel was picked up and deliverd to my address better than parcel force.I cant wait to use this servce again..
04/03/13
Thanks very much.
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
fantastic service everytime. will always use and have reccommended to friends
04/03/13
Thank you and it's great to see you have been recommending us.
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04/03/13
Very pleased, very easy to use , fantastic service and quick delivery
04/03/13
The collection driver was rude & unhelpful. The online tracking took days to update. The delivery was 3 days late.
04/03/13
Our Response: I am sorry to read that and we will have a word with the courier concerned.
No comment left by this customer.
04/03/13
Item was both collected and delivered very quickly. A+ service thank you.
04/03/13
Very happy with the service. Thanks
04/03/13
Very helpful
04/03/13
No comment left by this customer.
04/03/13
No collection, driver didn't show up. Customer expecting parcel tomorrow has taken day off work to sign for it but will now not get it
04/03/13
I requested a collection on Thursday from yourselves and no one has turned up yet !!!! Far from happy with the service at the moment
04/03/13
