We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,855 reviews.
Very easy booking of parcel and speedy pick up the next morning.
14/02/13
No comment left by this customer.
14/02/13
Only thing in my case would have been a sunday delivery! Not expecting one!
14/02/13
Now wouldn't that be good :-)
Excellent service from start to finish hassle free... Super fast delivery too sent Fri arrived Tue. Thanks
14/02/13
No comment left by this customer.
14/02/13
I booked a service where the courier comes with a bar coded bag, but it wasn't the case. The parcel hasn't been picked up!
14/02/13
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Excellent courier attitude who came back a 2nd time when we were out
14/02/13
great on time
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Collected and delivered on time... Perfect!! Thanks..
14/02/13
good service but it would be good to integrate with ebay sales.
14/02/13
a pick up slot would be useful
14/02/13
Delivery driver was polite. Sealed bags infront of us and asked up to check they were sealed for security.
14/02/13
Thank you for letting us know and an even bigger thank you for booking with us :-)
you need to get Courier to collect on the day its booked for collection .this has happened 3 times to me from the same company
14/02/13
Our Response: That's not part of the service that you purchased from us!!
I recommend parcel monkey as the quotes are very competative. Booking, payment, collection, tracking and delivery services are excellent.
14/02/13
Parcel Monkey service was quick and easy. However the courier booked (nightfrieght) didn't collect so had to take parcel to the depot myself
14/02/13
No comment left by this customer.
14/02/13
It was ok except your service description said that I would not need a label which I did and PF also didnt tell me when they'd come collect.
14/02/13
Great service!
14/02/13
Mixed up deliveries, but otherwise good.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Very responsive and professional service
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
Excellent service - very impressed. Would definitely use again.
14/02/13
Thank you very much.
Picked up on due date, delivered safely.
14/02/13
It would be useful if you could state what the earliest time is that the courier might arrive. Many thanks
14/02/13
good as always
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
A1
14/02/13
No comment left by this customer.
14/02/13
No comment left by this customer.
14/02/13
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