We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,593 reviews.
Extremely helpful drivers were best thing about service
24/02/13
Faultless, as usual. Very highly recommended. Keep it up!
24/02/13
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
no comment
24/02/13
very easy and simple to place an order and the prices was the best i could find. i would use parcel monkey again and would recommed it
24/02/13
Thank you and it's great to see you will be recommending us.
great job!
23/02/13
great sevice will use adain thank you.
23/02/13
On time and all safely received. Many thanks
23/02/13
no comment
23/02/13
Great job
23/02/13
no comment
23/02/13
Very good service
23/02/13
All went well as expected good affordable service!!!
23/02/13
your service was excellent I do not believe you can do better just keep doing the same as you have been Thankyou
23/02/13
No comment left by this customer.
23/02/13
great service, fast and reliable - great value thanks!
23/02/13
could have given the citylink reference number
23/02/13
no comment
23/02/13
no comment
23/02/13
Perfect!
23/02/13
The packing instructions are in the wrong place; should be first, then everything else! but you were superb! thanks
23/02/13
no comment
23/02/13
no comment
23/02/13
Just received an email saying to rebook a collection date. I did not receive any calls and was in the whole day waiting for collection!
23/02/13
Very helpfull and polite courier thank you
23/02/13
no comment
23/02/13
No comment left by this customer.
23/02/13
Courier came on schedule, delivered with no problems. Will use again!
23/02/13
Thank you very much.
very clear what I had to do and an efficient service.
23/02/13
no comment
23/02/13
no comment
23/02/13
sometimes printing a label is annoying. If the driver could supply one on pick up. That would be even easier
23/02/13
Excellent service, no problems at all
23/02/13
Excellent picked up and delivered when you said easy to print invoices
23/02/13
My parcel was broken in transit and a section was snapped off, I am currently awaiting a picture from the person I sent it to.
23/02/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
first class service +++++++++
23/02/13
no comment
23/02/13
Excellent service and reliable
23/02/13
No comment left by this customer.
23/02/13
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