We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
no comment
06/03/13
citilink courier never arrived to collect, waited in two days hsd to take to depot myself in the end. not impressed
05/03/13
it was a good quick service but when he received the item apparently some of the items inside were dented and ripped
05/03/13
no comment
05/03/13
Excellent service
05/03/13
no comment
05/03/13
no comment
05/03/13
Efficient service, easy to book , problem free,
05/03/13
Yet again four times in a row DID NOT COLLECT
05/03/13
Everything I could ask for at half the price of The Post Office. Will use again.
05/03/13
It would be useful to have a 2-4 hour window to know when the courier will be coming to collect the parcel.
05/03/13
No comment left by this customer.
05/03/13
Really good! Back next week for an important one! TX
05/03/13
Excellent service. no ctiticisms at all.
05/03/13
The telephone number for City Link contact direct that is quoted on your site is no longer applicable. I used their direct site to obtain
05/03/13
No comment left by this customer.
05/03/13
When wanting a quick quote, just give the option of selecting 'collection and delivery within mainland UK' rather needing post codes.
05/03/13
Never had a problem when using your service.10 out of 10.
05/03/13
Long as the price stays the same, I promise I wil never attempt too use any one else :-)
05/03/13
No comment left by this customer.
05/03/13
Well done
05/03/13
Very happy with your service, will use again, thank you,
05/03/13
Great price, great service! would use again
05/03/13
We are happy with the service at the moment
05/03/13
your service did what it said it would,thank you.
05/03/13
In all day but courier did not collect package!
05/03/13
No comment left by this customer.
05/03/13
Quality service, at a reason price - thank you
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
cannot print labels from phone. a PDF should be emailed so the file can be sent to a wireless printer as another courier do.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
Worked well. Price could have been better.
05/03/13
perfect - no faults to mention. Thankyou
05/03/13
No comment left by this customer.
05/03/13
Easy to use site, fantastic prices and fast reliable pickup and delivery, difficult to improve
05/03/13
No comment left by this customer.
05/03/13
Ok, but one parecel got damaged, so I've ended up out of pocket
05/03/13
