We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
Having an estimated collection time is the only way you could improve, Very good cost effective service Thanks
17/02/13
Excellent service. Collected when stated, delivered next day as stated. Friendly courier man collected. Will use again :)
17/02/13
No comment left by this customer.
17/02/13
very pleased with service.will certainly be using you again...excellent...
17/02/13
:))!
17/02/13
Had a problem with being able to print the label as all links just showed a blank screen
17/02/13
Excellent service and price for international delivery, highly recommended.
17/02/13
Thank you very much.
Great all round, can't think of anything that needs improving.
17/02/13
No problems at all and came to collect on correct day.
17/02/13
No comment left by this customer.
17/02/13
excellent service no problems.
17/02/13
No comment left by this customer.
17/02/13
No comment left by this customer.
17/02/13
Picked up and delivered as scheduled. Great, thanks!
17/02/13
easy online booking and hassle free collection and delivery by chosen courier.
17/02/13
Can't think of any way to improve at the moment. Good service all round. :)
16/02/13
Easy , very professional,what more can you ask for !!
16/02/13
excellent service
16/02/13
no comment
16/02/13
no comment
16/02/13
The driver who has the round at Cranbrook kent is very very good
16/02/13
Our Response: So it should have been 5 stars then........lol
Web site easy to navigate ,like the fact you can leave a note for the driver,very useful. Driver prompt, excellent service
16/02/13
Very poor. Did not send the correct sized van on pick up. And I am now advised by recipient that it has been I delivered to the wrong addres
16/02/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
no comment
16/02/13
no comment
16/02/13
no comment
16/02/13
no comment
16/02/13
Collected early, tracked after a while but still awaiting electronic view of customer's signature.
16/02/13
fantastic service will use you again many thanks
16/02/13
package got delivered as promised
16/02/13
No comment left by this customer.
16/02/13
Really easy to use, no problems at all.
16/02/13
No comment left by this customer.
16/02/13
Collected on time by pleasant courier and delivered on time, will definately use again
16/02/13
Very efficient service. Thank you.
16/02/13
No comment left by this customer.
16/02/13
super speedy service 100% great and very very cheap thank you very much parcelmonkey
16/02/13
And a big thank you for booking with us :-)
quick and convenient service at a great price that beats the competition - will certainly be back
16/02/13
Thanks very much and we will pass on your praise to Nightfreight.
Collection was not made on the day I selected and it has cost me time and money
16/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Very good and fast service would use again and cheap
16/02/13
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