We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
excellent. thanks!
12/03/13
excellent as usual. thanks!
12/03/13
My last three consignments have all missed the first collection through no fault of my own. I have no complaints with Parcel Monkey service
12/03/13
Our Response: Thank you for your understanding in this case.
everything was fine thanks
12/03/13
The parcel when it arrived was wet by beer, very poor service i'll never use your company again and i'll also tell my friends about it!!
12/03/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
Courier phoned for house number we don't have. Gave directions. Parcel hadn't ariived by 6.30 -phoned Courier. Had been sent back
12/03/13
All good thanks
12/03/13
great service thanks for the shipment
12/03/13
Phone call to advise the driver is on his way for collections and delivery. This would give a 10 min (or more) warning of the vans' arrival.
12/03/13
Good efficient service. AAA+++
12/03/13
No comment left by this customer.
12/03/13
No comment left by this customer.
12/03/13
very good, cheap, very quick to set up and use
12/03/13
No comment left by this customer.
12/03/13
No comment left by this customer.
12/03/13
very happy ! one point ::: was told 4/ 5 days from UK to ozz....!!! TOOK ::: 9 DAYS...to arrive...? yes a weekend in there ! nick pilbeam.
12/03/13
Excellent service...........Please don't let standards drop as so many other courier companies have.
12/03/13
We will always try our very best.
good price , fast delivery would use again
12/03/13
I find Parcel monkey an excellent service . I have used you several times & always very satisfied with both the service & the prices. ******
11/03/13
Thank you very much.
No comment left by this customer.
11/03/13
Very poor as you haven't picked the Parcel up yet,,,,,
11/03/13
Our Response: The item in question shows Signed for by 'DEANKIN' at 13:34 on Thursday 7th March!!
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
Excellent service, very easy to use, competitive price, highly recommended.
11/03/13
Thank you and it's great to see you will be recommending us.
easy to us website. very comoetative
11/03/13
Great Service. I have been using Parcel Monkey for a number of years and they have never let me down, Customer Service very good too.
11/03/13
Thank you very much for your long term business :-)
Guaranteed next day was 3 days late, do I get a refund.
11/03/13
Our Response: Yes you will be refunded and on behalf of the courier concerned please accept our apologies for this delay. Please contact our online support team who will take care of this for you.
item arrived safely and in good time. cheap but professional service.Ideal!!!!
11/03/13
No comment left by this customer.
11/03/13
Very happy with your competitive pricing and efficient service, will continue to use Parcel monkey.
11/03/13
Excellent service at such a reasonable price...I have never been let down by this company..Well done again!!!!
11/03/13
all good, will use again
11/03/13
No comment left by this customer.
11/03/13
All went smoothly, no problems at all thank you
11/03/13
brilliant add paypal as a payment option ??????????
11/03/13
Take a look next time you book ;-)
No comment left by this customer.
11/03/13
A POD would be good for Night freight
11/03/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
Excellent service
11/03/13
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