We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
12/03/13
First time ive used parcel monkey and I have to say I was very impressed ! picked parcel up and delivered it on time with no fuss.
12/03/13
Thank's very much for making your first booking with us.
delivered within 24 hours - good!
12/03/13
Very good service
12/03/13
Great service again will continue to use thank you
12/03/13
excellent service as always, thank you
12/03/13
if you could give an approximate arrival time of your drivers I would not have to stay in all day
12/03/13
good service,nice price.thank you
12/03/13
very good no complaints, keep it up.
12/03/13
the driver you send we have had him collect from us several times happy and polite website poor detailing if parcel has been received
12/03/13
We always advise our customers to get to know their local driver as they will often work around your needs.
Very good, but the man who collected the package counldnt find my address, I provided my mobile number but was never called, not sure
12/03/13
No comment left by this customer.
12/03/13
tracking numbers never work
12/03/13
your service does exactly what it says,used it twice now for large awkward heavy items,arrived on time in original condition,well done!.
12/03/13
First class service.
12/03/13
Great job as always guys - recommended you to a few friends!
12/03/13
Thank you and it's great to see you have been recommending us.
DX tracking a little confusing as it does not explain that you have to use both the senders & recipients postcode to track your parcel.
12/03/13
No comment left by this customer.
12/03/13
last few weeks everything on time thanks
12/03/13
Thank you very much.
No comment left by this customer.
12/03/13
The parcel was collected and delivered in a timely manner. What more can you ask? Thank you.
12/03/13
I was confused about whether or not my packages needed a label.
12/03/13
The driver will supply a label for this service.
Delivery was concluded as soon as it was possible to do it. Thanks, very pleased with this service.
12/03/13
Great service - Thanks
12/03/13
the tracking didnt work
12/03/13
Our Response: It looks good when I click on it??
+Service a good price & the parcel was collected on time - the driver should have left a note/card through door to say the parcel next door
12/03/13
I agree they should have and please accept our apologies for this.
Great service as normal A*
12/03/13
Thank you very much :-)
No comment left by this customer.
12/03/13
great prices but service bad still waiting for my parcels since 06th of march
12/03/13
collected on time, delivered quickly. can't ask for anything more. Thankyou
12/03/13
No comment left by this customer.
12/03/13
Good service, good value - thankyou!
12/03/13
No comment left by this customer.
12/03/13
No comment left by this customer.
12/03/13
Excellent service, will definitely use again. Many thanks
12/03/13
you said you would pick the parcel up next day . it took you 3 days and a phonecall from me to chase you up, very disappointing
12/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
prompt,courteous,reasonably priced.couldn't ask for more.highly recommended
12/03/13
Thank you very much and it's great to see you will be recommending us.
Cheap fast and efficient
12/03/13
You did what you promised - thanks
12/03/13
Quick, simple and efficient service
12/03/13
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