We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
Worked well, competetive prices. very happy, will use again....
16/03/13
No comment left by this customer.
16/03/13
No comment left by this customer.
16/03/13
booked parcelforce to collect parcel only no time given had to wait in all day
16/03/13
Was very dubious about using but was provided with a Brilliant service. saved a lot of time and hassle. will use again 100% recommend
16/03/13
Thank you and it's great to see you will be recommending us.
Excellent sevice, very happy indeed.
16/03/13
No comment left by this customer.
16/03/13
parcel arrived a tad late-but very good customer service-told me how to track it-good service-will use again-john
16/03/13
Cheers John.
no comment
16/03/13
perfect service, as always
16/03/13
very good company regards
16/03/13
picked up and delivered on time and safely; all for a decent price. what else could i ask for?
16/03/13
Great service and wil be using parcel monkey again!!!!
16/03/13
No comment left by this customer.
16/03/13
take paypoo payments
16/03/13
Our Response: You can for some of our services.
No comment left by this customer.
16/03/13
No comment left by this customer.
16/03/13
The first time I've used Parcel Monkey and I think your service is fantastic. Very competitive rates.
16/03/13
Thank's very much for making your first booking with us.
No comment left by this customer.
16/03/13
Great price, easy to use.
16/03/13
No comment left by this customer.
16/03/13
Great service and reasonably priced insurance. Ability to drop off big parcels would be useful
16/03/13
Watch this space as it's hopefully coming very soon.
No comment left by this customer.
16/03/13
No comment left by this customer.
16/03/13
Friendly courier service. Thanks
16/03/13
Thank you very much.
I was very impressed by the service, so cannot in all honesty come up with any improvements
16/03/13
That's great news, cheers :-)
Great service, many thanks!
16/03/13
Excellent and professional service .
16/03/13
All good, picked up on time, delivered on time. What more to like?
16/03/13
no comment
16/03/13
ok very well good
15/03/13
My parcel was not collected on the paid for date and there was no communication. First time to use your company and the last.
15/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
very good service as usual.
15/03/13
no comment
15/03/13
great job. only one idea , would by wery helpfull if you call lets say one hour prior to collection. but doing well anyway. thx . mariusz
15/03/13
Have accounts so I can pay in one go at the end of the month.
15/03/13
We are not interested in providing credit but thanks for your suggestion anyway.
no comment
15/03/13
Be on time
15/03/13
Our Response: I am sorry if the courier you selected failed to collect on time.
Great service - collection and delivery as planned.
15/03/13
Thank you I will be using you again 100%
15/03/13
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