We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
excellent ..........
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
I only paid for this service as it said 1-2 days. I booked it Thursday,was collected fri am, but didn't get to destination till Tuesday?
14/03/13
No comment left by this customer.
14/03/13
Prompt service
14/03/13
First class service. Prompt collection and delivery AAA+++
14/03/13
Courier didnt collect the parcel as they couldn't work the buzzer on the door. I called to complain and I still haven't recieved a reply.
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
Great service but as I was the buyer and I wanted to arrange uplift from a seller I get the postal label - seller does not!
14/03/13
If the seller wants to set up their own account with us then they can have the labels sent directly to them.
same day collection if arranged before a certain time could be good?
14/03/13
We do offer that on one of our services up until 10:45am
Parcel collected on the day as arranged, great service, what more do customers want.
14/03/13
excellent service - will use again. Thanks
14/03/13
Thank you very much.
Excellent service. Thank you.
14/03/13
no comment
14/03/13
you have put your prices up ??? not really happy and have found somewhere cheaper to compete
14/03/13
Our Response: We have had an annual increase from the courier concerned so therefore have had to raise our prices too unfortunately.
Very eficient service. Friendly drivers and very helpful.
14/03/13
no comment
14/03/13
no comment
14/03/13
very easy to use service - no problems so far. Many thanks
14/03/13
Excellant service,would use again! A+++++
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
first class service
14/03/13
Very satisfied with the service
14/03/13
Very prompt and efficient. Excellent service.
14/03/13
No comment left by this customer.
14/03/13
A complete hack up, despite my parcel being labelled I have still not received it, I will be making a claim. JillCollins
14/03/13
Our Response: Sorry to read that Jill and if you contact our online support team they will look into this further for you.
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
no problems every thing went just perfect
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
Goodwork,collectionanddelivery
14/03/13
service is rubbish , say they dont collect form our postcode so have to book through someone else , rubbish !!!
14/03/13
Our Response: And yet you keep coming back week after week to book with us!!
GOOD SERVICE
14/03/13
Excellent very pleased with prices and overall service, Will recommend
14/03/13
Thank you and it's great to see you will be recommending us.
Very slow unprofessional will never use again!!!!
14/03/13
No comment left by this customer.
14/03/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
