We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
easy & quick service. *********************************************************
18/03/13
Very easy to use
18/03/13
No comment left by this customer.
18/03/13
EASY TO USE SITE AND FAIR PRICING.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
All very efficient and went off without a hitch.
18/03/13
Thank you very much.
Parcel force should advise when arriving
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
If you could give a specified AM or PM collection it would make the service excellent
18/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Excellent service, no complaints here
18/03/13
Perfect as always
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
Excellent Service Thank You
18/03/13
No comment left by this customer.
18/03/13
I booked this 1 week ago not collected yet. Problems with weight of parcel - surely this company shouldnt be used if cannot handle????
18/03/13
collection was later than normal.
18/03/13
No comment left by this customer.
18/03/13
Parcel was picked up mid morning, young driver was very polite and had a happy manor about him. Parcel delivered the next day!! PERFECT !!!!
18/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
18/03/13
Reliably collected but not sure about Dx
18/03/13
very fast very good
18/03/13
Parcel not collected due to weather but no correspondence apart from that excellent
18/03/13
nothing in particular
18/03/13
thanks!
18/03/13
Thank you very much.
top service
18/03/13
No comment left by this customer.
18/03/13
simple to use, perfect result, thanks
18/03/13
never a problem
18/03/13
parcel has not arrived (i understand it has been smashed in transit and i have no view of where it it). How do i claim this on insurance?
18/03/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team via your account who will help you with your claim.
No comment left by this customer.
18/03/13
i can never fault parcel monkeys service 5 stars everytime
18/03/13
Thanks very much.
Will use again
18/03/13
as always the service supplied was without question. Well happy and well done!!
18/03/13
Quick, Easy and competitive
18/03/13
No comment left by this customer.
18/03/13
Just superb service and very reliable.
18/03/13
care must be taken how parcels are handled as too may damages
18/03/13
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