We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
+++++Super great delivery+++++ affordable prices+++++
18/03/13
Parcel not collected on the day stated. Only collected next day afternoon because I called. "Contact us" details missing on website!
18/03/13
Our Response: You can contact us via the support link in your dashboard.
very efficient service and very competitive pricing. will definitely use you again.
18/03/13
excellent service .... very quick and reliable
18/03/13
Excellent service, couldnt ask for better
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
I still do not have my parcel, its a week now and should have been next day. i have called three times nobody gets back to me.
18/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
18/03/13
Turned up to collect 3 days after original collection date - Rubbish service with no communication - thoroughly inadequate.
18/03/13
Would have appreciated the opportunity to give driver instructions for collection (our house has a name and no number)
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
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18/03/13
No comment left by this customer.
18/03/13
very pleased again .
18/03/13
No comment left by this customer.
18/03/13
Emergency phone number to talk to a real person
18/03/13
Courier never showed on collection day. Packages were delivered late.
18/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
very good was impressed but just would of liked to have received a tracking number to track the parcel
18/03/13
Everything was spot on, really happy with service and efficiency. :-)
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
goods service
18/03/13
brillilliant when are you going to starting accepting paypal !!!!!!!!!!!!!!!!
18/03/13
We do for some of our services.
Collected the next day I ordered, and delivered the following day. Can't get any better than that. :)
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
Very impressed with the ease of service. Will use again. Many thanks.
18/03/13
Just a really easy to use service. The onlky
18/03/13
DONE AS EXPECTED
18/03/13
very good polite service would use again, thank you
18/03/13
No comment left by this customer.
18/03/13
Fantastic price
18/03/13
Did not pick up parcel when expected, resulting in parcel being 3 days late. Extra hassle with reprinting and lableing.
18/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
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