We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Order delivery, but no one arrived to pick up. Have to find an other provider. Very disapointed.
10/03/13
Our Response: According to the tracking the item was collected and delivered being signed for by 'ELENA' at 19:15 on Wednesday 6th March.
Very handy service which I will definately use again.
10/03/13
No comment left by this customer.
10/03/13
Very good service. Would be even better if City Link could give a time slot for picking up.
10/03/13
Good service,happy to send more item with Parcel Monkey
10/03/13
excellent courier will place another few orders thanks!!
10/03/13
Thank you very much.
Easy to follow website, competitive and reliable. Only one to use as far as this experience goes
10/03/13
carry on the good work.....
10/03/13
excellent service from start to finish. highly recommended
10/03/13
Thank you and it's great to see you will be recommending us.
excellent
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
picked up and delivered once again with no problems.
10/03/13
No comment left by this customer.
10/03/13
Perfect service 10 out of 10
10/03/13
good service
10/03/13
Fab thanks
10/03/13
No comment left by this customer.
10/03/13
Great service fantastic price first class thank you so much
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
Reliable but could do with cheaper prices if I use regularly as a loyal customer
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
Everything sorted in the right way. Thank you parcel monkey for another piece of good work
10/03/13
no suggestions
10/03/13
Excellent service.
10/03/13
Our Response: So it should have been 5 stars then........lol
All was excellent , collected at correct time and delivered
10/03/13
Booked Sunday evening for Tuesday pickup. Courier did not receive booking until Tuesday. Item not collected until Wednesday.
10/03/13
Our Response: I am sorry to read that but the information you have been told is incorrect. The order was sent to them on Monday and on behalf of the courier concerned please accept our apology for their error.
Item picked up and delivered quickly. Thanks
10/03/13
excellent service
10/03/13
Excellent service, hope to use your services again.
10/03/13
No comment left by this customer.
10/03/13
This is the first time I have used
10/03/13
Thank's very much for making your first booking with us.
Great service thank you.
10/03/13
No comment left by this customer.
10/03/13
Great service as always and the best prices too..keep it up!
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
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