We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
Parcel monkey was fine, courier was poor - left parcel outside in snow and damaged item
13/03/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
Excellent service, despite the customer only writing out shipping label. Still got here in 24hrs! Thanks
13/03/13
And a big thank you for booking with us :-)
No comment left by this customer.
13/03/13
Very pleased with the service
13/03/13
excellent service
13/03/13
No comment left by this customer.
13/03/13
quick and efficient service at a good price. very happy with my first delivery
13/03/13
Thank's very much for making your first booking with us.
Such an easy to use service.
13/03/13
Both packages collected promptly and delivered next day as arranged.
13/03/13
Very good service. Price was great . Collection on time and delivery early tge next day. Thank you.
13/03/13
no comment
12/03/13
when box arrived my item was damaged. and the courier who picked it up was rude to my friend not happy
12/03/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
did not collect again 5th time in a row is anybody listening ????
12/03/13
Our Response: The item in question tracks as being delivered and signed for by 'MADIGAN' at 09:42 on Thursday 7th March.
no comment
12/03/13
no comment
12/03/13
Just keep your prices low and you'll be doing a great job.
12/03/13
We always try but if the couriers raise their costs then unfortunately so do we :-(
Great service great prices
12/03/13
my pacel got destroyed!!, and im still waiting for a phone call?, not happy at all.
12/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
no comment
12/03/13
no comment
12/03/13
no comment
12/03/13
Very pleased with service. I will certainly use PM again.
12/03/13
Collected 1 day and delivered the next! Very happy an would definitely recommend parcel monkey! Thank you :)
12/03/13
Thank you and it's great to see you will be recommending us.
A time time slot for pick up would be good . The delivery to me 10/10 driver came back as we mist him 1st time round, great service
12/03/13
item arrived broken
12/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
no comment
12/03/13
no comment
12/03/13
no comment
12/03/13
excellent service
12/03/13
No comment left by this customer.
12/03/13
another great service, and price. will recommend. thanks
12/03/13
No comment left by this customer.
12/03/13
brilliant service , early and man collected parcels from in house as I couldn't carry , thank you vey much x
12/03/13
Very pleased with your service thanks.
12/03/13
No comment left by this customer.
12/03/13
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