We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
09/03/13
Collected promptly, no problem
09/03/13
No comment left by this customer.
09/03/13
Service was great when i was phoned ref collection very polite. I would recomend to others to use parcel monkey
09/03/13
Thank you and it's great to see you will be recommending us.
Cannot be faulted excellent service
09/03/13
No comment left by this customer.
09/03/13
Great service and a reasonable price very impressed
09/03/13
easy to use
09/03/13
Great servuce - delivered on time -
09/03/13
exelllent service will use again very soon!!!
09/03/13
no comment
09/03/13
Excellent straight forward service..could not ask for anymore.
09/03/13
Thank you.
jobs a goodun, thanks
09/03/13
Amazingly simple mall worked really well first experience and would use again x
09/03/13
Thank's very much for making your first booking with us. x
no comment
09/03/13
I paid for delivery by 12am on Saturday. The parcel arrived on Monday morning.
09/03/13
Our Response: I am sorry but you didn't book the Saturday service. You booked a Friday collection for delivery by 12 on the next "working day" which is exactly what you got. If you wanted a Saturday delivery then you should have selected this service.
A four timescale for collection would be good, rather than the all day one that I was given.
09/03/13
no comment
09/03/13
Nothing really to add than collection and delivery 'spot on'
09/03/13
Thank you very much.
No comment left by this customer.
09/03/13
No comment left by this customer.
09/03/13
The collection and delivery went very smoothly. No problems at all and the parcel and contents arrived safely.
09/03/13
No comment left by this customer.
09/03/13
Managed to arrange collection of an item I had purchased from someone without a printer...very pleased with service.
09/03/13
perfect service as usual.
09/03/13
I check the status of my parcel after I deliver it and 'Collection Scheduled' is still written.So the tracking number is useless I guess.
09/03/13
No comment left by this customer.
09/03/13
No comment left by this customer.
09/03/13
no comment
09/03/13
no comment
09/03/13
item was damaged on delivery
09/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
no comment
08/03/13
All went smoothly. Thanks.
08/03/13
no comment
08/03/13
Easy to use. Great Courier. Arrived on time.
08/03/13
no comment
08/03/13
on time collection good price
08/03/13
As usual absolutely superb / excellent service, followed collection requirements to the letter, don't bother using anyone else!!
08/03/13
That's music to our ears!!
Easy quote, decent price and delivered. No mention of need to print off delivery inof which could have been a prob
08/03/13
No comment left by this customer.
08/03/13
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