We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
12/03/13
The parcel was collected and delivered in a timely manner. What more can you ask? Thank you.
12/03/13
I was confused about whether or not my packages needed a label.
12/03/13
The driver will supply a label for this service.
Delivery was concluded as soon as it was possible to do it. Thanks, very pleased with this service.
12/03/13
Great service - Thanks
12/03/13
the tracking didnt work
12/03/13
Our Response: It looks good when I click on it??
+Service a good price & the parcel was collected on time - the driver should have left a note/card through door to say the parcel next door
12/03/13
I agree they should have and please accept our apologies for this.
Great service as normal A*
12/03/13
Thank you very much :-)
No comment left by this customer.
12/03/13
great prices but service bad still waiting for my parcels since 06th of march
12/03/13
collected on time, delivered quickly. can't ask for anything more. Thankyou
12/03/13
No comment left by this customer.
12/03/13
Good service, good value - thankyou!
12/03/13
No comment left by this customer.
12/03/13
No comment left by this customer.
12/03/13
Excellent service, will definitely use again. Many thanks
12/03/13
you said you would pick the parcel up next day . it took you 3 days and a phonecall from me to chase you up, very disappointing
12/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
prompt,courteous,reasonably priced.couldn't ask for more.highly recommended
12/03/13
Thank you very much and it's great to see you will be recommending us.
Cheap fast and efficient
12/03/13
You did what you promised - thanks
12/03/13
Quick, simple and efficient service
12/03/13
No comment left by this customer.
12/03/13
Notifications on collection and delivery would make this service much much better. Otherwise good value and easy.
12/03/13
Easy to use website. Fast collection and delivery. A+ We would use again.
12/03/13
excellent fast and reliable
12/03/13
excellent service, very handy being collected from home. Would definitely use again
12/03/13
Collection & Delivery exactly as planned. Very Pleased. Will use again!
12/03/13
i would like the option to drop parcels direct at depot(as neaarby and convenient)I do this already but would like it as an official option
12/03/13
We are trying to arrange this with the courier concerned and hope to bring it to you very soon.
No comment left by this customer.
12/03/13
Very delighted with the service AGAIN. not let me down so far :-)
12/03/13
No comment left by this customer.
12/03/13
No comment left by this customer.
12/03/13
First time i have had to send heavy parcels. It was so easy, will use you again.
12/03/13
Thank you very much.
Parcel was collected on the correct day and early enough that I didn't have to waste the rest of the day which was good.
12/03/13
When picking up the parcel the driver had no idea of the size of box and brought a plastic envelope that our parcel didn't fit into properly
12/03/13
The service you selected brings a pre labeled bag. If you item was as declared then it would fit.
Very quick and efficient. I would definitely recommend the service.
12/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
12/03/13
No comment left by this customer.
12/03/13
Very straight forward and easy to use service! Excellent!
12/03/13
Good service
12/03/13
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