We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Great service, cheap and quick, real value for money!
11/03/13
No comment left by this customer.
11/03/13
Easy to book, collected when said you would, delivered on tiem - what else can I say!
11/03/13
No comment left by this customer.
11/03/13
Honestly, I love parcel monkey but I do not think the changes you made recently to the site have been an improvement.
11/03/13
Really, really good. The parcel arrived at its destination in 4 days - excellent!!
11/03/13
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11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
Phone number was not available to delivering courier despite me inputing it. Parcel still not delivered. I've had to chase this up with parc
11/03/13
The service that i always use got very expensive now, to preferential a service that i don't know nothing about, and you dont explain. ex
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
Verrry gooood serrrrrvice
11/03/13
No comment left by this customer.
11/03/13
Simple process, good choice of delivery options
11/03/13
great as always
11/03/13
No comment left by this customer.
11/03/13
parcel didnt arrive till friday and contents badly damaged as if the box had been dropped more than once,as all tins were dented poor show
11/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
was fine
11/03/13
Very good service, had no problems, easy to use. Would like to see common size & weight bands versus priceing structure?
11/03/13
Reliable, efficient, competitive on prices
11/03/13
No comment left by this customer.
11/03/13
Parcel picked up on Monday 4/03 with a quoted 3/4 day service to Madrid, Spain. Parcel not arrived and information non existent.
11/03/13
Great value and service. Parcel arrived safe and sound.
11/03/13
No comment left by this customer.
11/03/13
spot on as always
11/03/13
Great service, thank you.
11/03/13
No comment left by this customer.
11/03/13
Parcel collected & delivered OK but web site still only shows label ready to print. The site tracking lets down the service provided
11/03/13
Parcel was collected on time. Driver was very polite and helpful.
11/03/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
Spot on !!! Great service and good customer care!
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
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