We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
very gd service ty very much
14/03/13
Good rates
14/03/13
Very good service will use it again !
14/03/13
Thanks. Great!
14/03/13
VERY EFFICIENT BOOKING SYSTEM , VERY SATISFIED OVERALL THANKS
14/03/13
Great very fast from start to finish Item got the fast and safe will be using again
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
Efficient and reasonably priced- i'll use you again!
14/03/13
No comment left by this customer.
14/03/13
Just curious why your rates are not a bit cheaper than City Link for instance. Would also appreciate some keener insurance rates as the stuf
14/03/13
We got lower price from you with Parcelforce than we could from them.
14/03/13
Great service, to time and delivered with no problems. Thanks. Will use again!
14/03/13
excellent
14/03/13
The pick up was very stressful and the person that did the pick up was not resonable and was a bit rude
14/03/13
Great service and fair priced too ! Thank you !
14/03/13
really good service
14/03/13
I can't believe what they do for the price. Brilliant service
14/03/13
No comment left by this customer.
14/03/13
I have paid for a 2-4 day service but the parcel is yet to be delivered.
14/03/13
excellent ..........
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
I only paid for this service as it said 1-2 days. I booked it Thursday,was collected fri am, but didn't get to destination till Tuesday?
14/03/13
No comment left by this customer.
14/03/13
Prompt service
14/03/13
First class service. Prompt collection and delivery AAA+++
14/03/13
Courier didnt collect the parcel as they couldn't work the buzzer on the door. I called to complain and I still haven't recieved a reply.
14/03/13
No comment left by this customer.
14/03/13
No comment left by this customer.
14/03/13
Great service but as I was the buyer and I wanted to arrange uplift from a seller I get the postal label - seller does not!
14/03/13
If the seller wants to set up their own account with us then they can have the labels sent directly to them.
same day collection if arranged before a certain time could be good?
14/03/13
We do offer that on one of our services up until 10:45am
Parcel collected on the day as arranged, great service, what more do customers want.
14/03/13
excellent service - will use again. Thanks
14/03/13
Thank you very much.
Excellent service. Thank you.
14/03/13
no comment
14/03/13
you have put your prices up ??? not really happy and have found somewhere cheaper to compete
14/03/13
Our Response: We have had an annual increase from the courier concerned so therefore have had to raise our prices too unfortunately.
Very eficient service. Friendly drivers and very helpful.
14/03/13
no comment
14/03/13
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