We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
As always, straight forward and simple. Did everything needed..and did it well.
13/03/13
*****
13/03/13
could'nt be better, thanks
13/03/13
Fast, easy and well priced. Thank you.
13/03/13
Parcel Force did not collect the parcel so after waiting in all day I had to take it to them.
13/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
13/03/13
Very pleased with this, my first use of the service. Would be helpful if a rought time for collection could have been given if poss. thanks
13/03/13
Thank's very much for making your first booking with us.
Great service, thank you
13/03/13
Our Response: So it should have been 5 stars then........lol ;-)
No comment left by this customer.
13/03/13
Excellent service, very friendly van driver,1st class.
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
The girl who was delivering called to ask for help, however was quite rude. Also have no idea if the parcel arrived?
13/03/13
Prompt collection, no problems encountered.
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
Good, efficient service :)
13/03/13
No comment left by this customer.
13/03/13
Exelent sevice very pleased.
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
Parcel monkey was fine, courier was poor - left parcel outside in snow and damaged item
13/03/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
Excellent service, despite the customer only writing out shipping label. Still got here in 24hrs! Thanks
13/03/13
And a big thank you for booking with us :-)
No comment left by this customer.
13/03/13
Very pleased with the service
13/03/13
excellent service
13/03/13
No comment left by this customer.
13/03/13
quick and efficient service at a good price. very happy with my first delivery
13/03/13
Thank's very much for making your first booking with us.
Such an easy to use service.
13/03/13
Both packages collected promptly and delivered next day as arranged.
13/03/13
Very good service. Price was great . Collection on time and delivery early tge next day. Thank you.
13/03/13
no comment
12/03/13
when box arrived my item was damaged. and the courier who picked it up was rude to my friend not happy
12/03/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
did not collect again 5th time in a row is anybody listening ????
12/03/13
Our Response: The item in question tracks as being delivered and signed for by 'MADIGAN' at 09:42 on Thursday 7th March.
no comment
12/03/13
no comment
12/03/13
Just keep your prices low and you'll be doing a great job.
12/03/13
We always try but if the couriers raise their costs then unfortunately so do we :-(
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