We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
I was extremely impressed with the speedy delivery, great prices, definately use your service the next time I have a parcel to deliver
18/03/13
Fantastic news, Thanks very much.
very good
18/03/13
No comment left by this customer.
18/03/13
no comment
18/03/13
Fantastic service, and great price, many thanks
18/03/13
Thank you very much.
I am a regular customer and find them very good but the recent price increase may make me start to look elsewhere.
18/03/13
Sorry we have had to pass an annual rise from the courier on to our customers but I am sure you understand that if they raise their prices then we have to raise ours.
no comment
17/03/13
greatttttttttttttt
17/03/13
no comment
17/03/13
all good so far :)
17/03/13
We love u xx
17/03/13
And we love you too xx
Tracking of parcel was rubbish non existent wasnt worth having tracking facility
17/03/13
Our Response: The tracking looks to be working ok to me.
no comment
17/03/13
all parcels was mixed and delivered to wrong addresses , very unhappy :(
17/03/13
Our Response: But you put the labels on!!
no comment
17/03/13
Good and fast
17/03/13
No comment left by this customer.
17/03/13
Easy to use site and normally very good service, have had couple of problems with saying cart empty after filling out address details
17/03/13
collected on correct day. delivered as stated (didn't pay for guaranteed next day and was delivered day after next day)
17/03/13
great service
17/03/13
No comment left by this customer.
17/03/13
Great price for parcel force to france, Cheapest we could find. Could do with getting better prices on parcels upto 1kg for uk destination
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
said parcel had been delivred when it had not and tried to charge me 17 gbp to return it!!! terrible company
17/03/13
nice smooth transaction thanks
17/03/13
No on line tracking for this order (Nightfreight) or it would have been excellent.
17/03/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
You delivered two different consignments to the same address and they were damaged and refused by my client.
17/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Poor for the first time. Late delivery (due to weather) but also damaged goods on arrival. Looking into how to make a claim.
17/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
No comment left by this customer.
17/03/13
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