We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
All worked well
11/03/13
nothing to add
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
excellent service printing of lables for courier to give at pick up place
11/03/13
collected and delivered as request, no probs.
11/03/13
niceandeasy
11/03/13
Very happy with how easy the order process is and the service overall
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
collected early, so no sitting around all day. Thanks
11/03/13
Missed the original collection................again. Courier always miss the first or second scheduled collection
11/03/13
No comment left by this customer.
11/03/13
easy, trackable, courier service that all went to plan. 5 star service and I will use again.
11/03/13
GREAT SERVICE FOR ARRANGING QUICK AND COST EFFECTIVE DELIVERIES
11/03/13
Can an ebay customer track their item instead of me on my account. More specific delivery time. Dont like asking for delivery mobile number
11/03/13
Very good transaction, would appreciate it being a little cheaper.
11/03/13
Spot on collection and delivered following day!
11/03/13
Fantastic news!!
No comment left by this customer.
11/03/13
Excellent service , far better than Hermes!
11/03/13
Would be nice to be able to offer a morning or afternoon collection rather than all day. Fortunately the pickup was lunchtime, so all good.
11/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
VERY PLEASED WITH THE FAST SERVICE,BE GOOD IF YOU CLD PUT SAMPLE SIZE/PRICE GUIDES IN THE INFO,FRUSTRATING AS I DIDNT KNOW SIZE PARCEL WLD B
11/03/13
Parcel money are very competitive with their prices and offered me the best price on the net
11/03/13
No comment left by this customer.
11/03/13
I was happy with the service I received and would use the service again in the future.
11/03/13
Thank you very much.
The driver didnt collect on the day he was supposed to (I had to re-book) and hence my customer missed his deadline.
11/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
driver who collected got lost, appeared a complete imbeccile. Item damaged in transit, consignee reported same opinion of his driver
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
Very simple and cheap to use. We will definitely use again.
11/03/13
Still not happy with surcharge when paying by paypal but no complaints abouut City Link doing the collecting and delivering, Great from them
11/03/13
None - superb service meaning I have moved permanently from Interparcel!
11/03/13
That's music to our ears and welcome aboard :-)
Great service.Fell happy with speed.I will use it again
11/03/13
No comment left by this customer.
11/03/13
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