We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
prefer not to print the unnecessary sheet you advise as it has my tel number on it, otherwise all was good
14/03/13
Great service
14/03/13
Thank you very much.
No comment left by this customer.
14/03/13
It took 3 days for parcel to be collected and 4 phone calls, refund springs to mind
14/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
tracking could be better
14/03/13
****
14/03/13
*****
14/03/13
*****
13/03/13
Awesome
13/03/13
*****
13/03/13
*****
13/03/13
*****
13/03/13
*****
13/03/13
Brilliant!!!!
13/03/13
Great service and easy website - thanks
13/03/13
****
13/03/13
Quick, easy and value for money.
13/03/13
****
13/03/13
The courier failed the read the correct number 3 times so constantly knocked on 7 not 5 my parcel ended up in the destination to late to use
13/03/13
Our Response: On behalf of the individual courier driver concerned please accept our apologies for their error.
swift and easy no problems
13/03/13
*****
13/03/13
*****
13/03/13
excellent srvice 5********
13/03/13
Amazing service, you make sending parcels such an easy task! Very efficient!
13/03/13
Booked online by 9am. collected by 12 midday. Faultless service. Thanks
13/03/13
Fantastic news, Thanks very much.
one minute off 24 hours from london to ireland.............brill.
13/03/13
Reliable service from collection to delivery within the time specified
13/03/13
We'd find it useful if you also did a cheaper slower delivery. Most parcels don't need next day
13/03/13
Our Response: Try our £6.99 service if you wish to save money. Also the couriers themselves still have the same costs to bare be the order delivered in 24 or 48 hrs.
I want a refund paid for next day delivery which stated the parcel would arrive Friday and did it no ! It arrived on Monday
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
Monkeys throw poo. This one doesn't; it delivers parcels! Well done, thank you!!
13/03/13
Very good .... Easy ....
13/03/13
A1 !!!!!
13/03/13
very good and cheap service
13/03/13
I'm still waiting for you collect this parcel!
13/03/13
Our Response: I am sorry to read that and can I ask that you use our re book button to choose a new time for collection please?
Prompt service as usual, no complaints.
13/03/13
No comment left by this customer.
13/03/13
No comment left by this customer.
13/03/13
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