We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
10/03/13
you ve done very well. well pleased with your service. thanks you. keep up the good work.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
No comment left by this customer.
10/03/13
Very good service, convenient interface and competitive pricing. Well done!
10/03/13
It's great to see you are so pleased with our own International service :-)
Great Service, Prices & Reliability
10/03/13
No comment left by this customer.
10/03/13
Fantastic Service, Reccomend...
10/03/13
Thank you and it's great to see you will be recommending us.
Booked collection did not happen and no acknowledgement. Had to rebook a less convenient day and defeated the object of next day delivery
10/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Why try to improve something that works ok???
10/03/13
Item arrived damaged beyond economical repair. I will probably use ParcelMonkey again, but not the ParcelForce service.
10/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
The service was was very easy to use.
10/03/13
I found the service 100% perfect. I can't fault it in any way....I shall certainly use you again.....
10/03/13
Thank you very much.
parcel not collected on time, called company and got pushed around and lied to and cut off,
10/03/13
Our Response: On behalf of the courier company that you spoke to on the phone please accept our apologies for the way they treated you.
Collection good by friendly driver. I did not track but recipient told me it arrived next day .
10/03/13
Fantastic news!!
Efficient pickup. Why did it take two days to get there?
10/03/13
Excellent service, rapid delivery, will use again.
10/03/13
Previous experience here using CityLink have been whowfully bad but these couriers were good, Parcel Monky site is very very good and easy
10/03/13
brill
10/03/13
I have only good things to say once more. Rapid efficient service.
10/03/13
first class service with next day delivery all at a very reasonable cost.
09/03/13
Thank you very much,parcel arrived in good time and condition,excellent :)
09/03/13
mint thank you
09/03/13
paid for next day delivery and it didnt arrive for 2 days.
09/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the late delivery attempt.
No comment left by this customer.
09/03/13
Great service as ever
09/03/13
No comment left by this customer.
09/03/13
No comment left by this customer.
09/03/13
First time used this company - I will definitely use again. First class service.
09/03/13
Thank's very much for making your first booking with us.
Good service. Would have been good to be given an idea of what time the driver would arrive.
09/03/13
It was great
09/03/13
No comment left by this customer.
09/03/13
Better tracking information. There is plenty of information, but it doesnt mean a lot!
09/03/13
very good service thankyou
09/03/13
a1 service, cheaper than post office and collected from home.
09/03/13
The service was effective, but even now there are no delivery details of the item. So, the tracking element doesn't seem to work.
09/03/13
Our Response: Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
No comment left by this customer.
09/03/13
Parcel Monkey provide excellent service. Hassle-free!
09/03/13
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