We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Great price for parcel force to france, Cheapest we could find. Could do with getting better prices on parcels upto 1kg for uk destination
17/03/13
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17/03/13
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17/03/13
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17/03/13
said parcel had been delivred when it had not and tried to charge me 17 gbp to return it!!! terrible company
17/03/13
nice smooth transaction thanks
17/03/13
No on line tracking for this order (Nightfreight) or it would have been excellent.
17/03/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
No comment left by this customer.
17/03/13
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17/03/13
You delivered two different consignments to the same address and they were damaged and refused by my client.
17/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Poor for the first time. Late delivery (due to weather) but also damaged goods on arrival. Looking into how to make a claim.
17/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
17/03/13
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17/03/13
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17/03/13
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17/03/13
You arrived after guaranteed collection time, you did not call as requested when you were near to my house, compensation would be in order!
17/03/13
Our Response: We don't offer a service with a guaranteed collection time only a guaranteed delivery time.
Exactly as promised :D
17/03/13
No comment left by this customer.
17/03/13
Extremely pleased with fast, efficient service. Thankyou
17/03/13
love the srvice and site as so easy to use
17/03/13
Faultless service,everything went great.
17/03/13
Quick and easy to use cheers guys
17/03/13
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17/03/13
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17/03/13
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17/03/13
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17/03/13
Another successful collection and delivery as per usual :-)
17/03/13
Thank you very much :-)
Fast efficient delivery. Will definitely use your service again. A+++++
17/03/13
Excellent service - quick and easy to arrange. Will use again
17/03/13
Excellent service. Collected promptly and tracked from start to finish. Highly Recommended!!!
17/03/13
Thank you and it's great to see you will be recommending us.
Its an excellent service, trouble free, and delivery is on time. Recommended will use yet again
17/03/13
No comment left by this customer.
17/03/13
Great service
17/03/13
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
17/03/13
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