We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
excellent service - thank you
20/03/13
fast ever
20/03/13
Courier didn't phone,want my money back from parcel monkey as used Royal Mail,can I have a refund.07759511142 call me
20/03/13
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Couldnt improve it !! Bloody Brilliant !!
20/03/13
DX service is quite poor, with delivery always later than 2 days, and one day they did not collect on the day they should've.
20/03/13
Excellent service - very impressed
20/03/13
I was very impressed with the service your company offered. It represented fantastic value for money too! Brilliant, many thanks
20/03/13
GOOD THANKS
20/03/13
ABSOLUTLEY FANTASTIC SERVICE, will definetely use again and recommend to others, parcel picked up and delivered with 24 hours, 5* service
20/03/13
Parcel Monkey were the cheapest quote for a heavy parcel. They picked it up Friday (a day late) but delivered it Monday. Overall good
20/03/13
Prompt, professional, competitively priced.
20/03/13
Everything was ok, however i requested an AM collection and the courier didnt turn up until 2.30PM
20/03/13
No comment left by this customer.
20/03/13
the info on the delivery time on your site is hardly ever correct, the service says 2-3 days but it's at least5 days.
20/03/13
Our Response: The transit times displayed are taken from the couriers advertised transit times.
Let me pay with PayPal...! Great portal otherwise. So easy to use!
20/03/13
You now can if you like for some of our services.
Good reliable service and reacted to my items not being packaged together and delievered with no complaints. Thanks PM
20/03/13
No problem and thank you very much for your booking.
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Brilliant service as usual!
20/03/13
Thank you very much.
Failure to collect 4 out of 5 parcels on time.
20/03/13
as usual superb service
20/03/13
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Easy to use website, good range of delivery options & excellent service!
20/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Very fast collection and delivery many thanks
20/03/13
website took some time to work out.but price good and i'm well satisfied
20/03/13
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Excellent Service.Great Price.So Easy To Book.Will be using Every time now I need something large shipped.Thank You.
20/03/13
good sercice, on time, pleased
20/03/13
Item was badly damaged despite being well packed but as it was a guitar this is not insured.
20/03/13
No comment left by this customer.
20/03/13
Excellent service as usual, How do you do it for the price?
20/03/13
We run a tight ship Frank and are focused on our business and it's customers. Simple as that really.
I had wrote to u to no parcel collection but no raplay
19/03/13
service is very good already thanks
19/03/13
Excellent service as always will use again soon, a choice of moringnor afternoon collection would be a good idea ,saves stopping in all day
19/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
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