We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
01/04/13
Parcel was collected quickly and booking is a simple process.
01/04/13
No comment left by this customer.
01/04/13
Would be better if you could estimate a better time slot of 2 hours rather from 8am to 6pm for collection
01/04/13
No comment left by this customer.
01/04/13
Faultless. Easy and as described. Would use again. Saves going to the Post Office and minimises effort.
01/04/13
Very good again- Thanks.
01/04/13
No comment left by this customer.
01/04/13
I was impressed by the speed the whole process took ! I will use it again A*****
01/04/13
No comment left by this customer.
01/04/13
very good service. No issues thanks
01/04/13
Thank you very much :-)
No comment left by this customer.
01/04/13
**** - stop sending me these requests and I'll stop giving you negative feedback. Please publish this on your website :)
01/04/13
Our Response: it's there for all to see and you don't have to respond if you don't want to ;-)
first one we booked in still not delivered week ago, second one not picked up from us so far a day late
01/04/13
Problem free. Excellent service
01/04/13
Thank you very much.
No comment left by this customer.
01/04/13
No comment left by this customer.
01/04/13
No comment left by this customer.
01/04/13
Very good and friendly service. Def use again
01/04/13
No comment left by this customer.
01/04/13
No comment left by this customer.
01/04/13
cant fault your service 1st class
01/04/13
No comment left by this customer.
01/04/13
No comment left by this customer.
01/04/13
Never Let Me Down I Only Use Parcel Monkey The Best Service I Ever Used Thank You Keep Up The Good Work :)
01/04/13
No complaints at all. Will use again for overseas postage.
01/04/13
no comment
01/04/13
No comment left by this customer.
01/04/13
An AM or PM indication would really improve your service as you are stuck in all day waiting collection, or text to say collection time
01/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Parcel had obviously been carelessly handled before delivery, and was chucked into my porch damaging houseplants
01/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
You did just what was asked, a very prompt service, keep it up, i will be useing your services again, thank you
01/04/13
No comment left by this customer.
01/04/13
Usual first-class collection and delivery service. Your couriers are always courteous and helpful!
01/04/13
No comment left by this customer.
01/04/13
City Link service seems to work well, just a shame you restrict the items we can ship and charge alot for insurance.
01/04/13
Very good quick pick up
01/04/13
Delivered parcel the next morning by 11am
01/04/13
Fantastic news, Thank you very much.
Excellent Service, no problems. Thanks
01/04/13
No comment left by this customer.
01/04/13
Well done
01/04/13
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