We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,866 reviews.
very satisfied customer, thank you and keep it up!
28/03/13
Parcel was not picked up until day after and we were not informed they were not coming on the booked day
28/03/13
nothing to add.Delivered promptly as advertised ./Thanks
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Great Service and quick turnaround as always
28/03/13
Thank you very much.
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
very fast and efficient service at a reasonable price
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Top service. Collected on agreed day and arrived next day to customer. Thanks
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
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28/03/13
No comment left by this customer.
28/03/13
Thank you! Great
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Top collection and delivery service, I use no one else!
28/03/13
That's music to our ears!!
great service. be good if you could multi book pickups.
28/03/13
took 5 days to deliver
28/03/13
Our Response: It was a day late, for which we apologise, but you can't count the weekend.
Very efficient!
28/03/13
could not pick item up on date specified due to weather,but a phone call would have been helpful giveing the new arrangement
28/03/13
Ideal thanks
28/03/13
Great service as always!!!
28/03/13
No comment left by this customer.
28/03/13
Excellent service
28/03/13
delivery speed was out of expectation, very fast!
28/03/13
Please I have received only 6 parcels, one the smallest one is missing. Please sort it out. Thanks
28/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
very pleased, bar one major fail your service has been very good.
28/03/13
Smooth easy transacation
28/03/13
parcel still not delivered, no replies to any emails
28/03/13
Our Response: I am sorry to read that but we have no message from you within our system. Please contact our online support team who will investigate this matter further for you..
Please give a time window for collection/delivery.Other couriers can do this why not Citylink?
28/03/13
This represents a first class speedy service, I am totally amazed with how efficient you conduct your business, thank you
28/03/13
And a big thank you for booking with us :-)
No comment left by this customer.
28/03/13
Reliable service Parcelmonkey and City Link.......................
28/03/13
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