We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,866 reviews.
easy to use and often the best price
28/03/13
Brillant service very efficient and cheap!! Would use again!
28/03/13
I am happy and will deal with you again. Thank you.
28/03/13
Despite the weather the parcel arrived on time
28/03/13
good pick up and delivery
28/03/13
excellent service,!!nothing i can add
28/03/13
No comment left by this customer.
28/03/13
parcel collected and delivered without fuss.
28/03/13
Very easy and straightforward. Maybe add texting to give narrower time window?
28/03/13
No comment left by this customer.
28/03/13
More expensive than Courier and then subcontracted the delivery to Courier. If I had known that ahead of time, I would have used Courier direct.
28/03/13
Our Response: But not for the price you paid with us ;-)
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Very easy process, will use again
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Quick, efficient and reliable.
28/03/13
the only down side is you dont give an approx time of collection ...ie am or pm
28/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
28/03/13
Great no probs
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Nothing to say really. It all went smoothly with no problems at all.
28/03/13
I was impressed with your services as I send large but not heavy parcels and few firms deal with them. Your insurance cover was reasonable
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Parcel has now been successfully delivered but courier didn't arrive on the stated day to collect. Unclear how to contact them
28/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
28/03/13
great servis
28/03/13
Exceptional as always....Parcel Monkey for me every time!
28/03/13
all good,parcel picked up lunch time, delivered to customer in perfect condition next day.
28/03/13
That's great news, thank you very much.
good service
28/03/13
Booking was simple, collection on time, delivery the next day, as promised, at very competative rates. Job well done.
28/03/13
Cheers :-)
No comment left by this customer.
28/03/13
1st Class service as usual A+++++
28/03/13
No problem picked up in morning
28/03/13
No comment left by this customer.
28/03/13
arranged city link courier, driver collected - was helpful and explained process, package arrived to destination safely next day.
28/03/13
That's great news, cheers.
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
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