We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
No comment left by this customer.
31/07/13
Waited in all day for a collection, turned up next day with no idea about missed collection.
31/07/13
Good service and helpful with the delivery.
31/07/13
No comment left by this customer.
31/07/13
Citylink is my preferred courier... very professional, friendly & punctual.
31/07/13
Delivery and collection on time, thank you.
31/07/13
VERY POOR!! YOU DIDN'T EVEN BOTHER TO COLLECT THE PARCEL. THIS HAS HAPPENED BEFORE. NOT GOOD ENOUGH. WILL FIND NEW COURIER COMPANY.
31/07/13
Our Response: The item in question shows both collected and delivered??
still waiting to be collected
31/07/13
Our Response: The item shows 6/07/13 09:05 These goods have been successfully delivered.
Excellent service. I can't see any way of improving it.
31/07/13
No comment left by this customer.
31/07/13
Very good, nice and simple :)
31/07/13
No comment left by this customer.
31/07/13
much better than your rivals
31/07/13
Thank you very much :-)
The service and ease of use provided by Parcel Monkey and City Link was outstanding. Only gripe is the price could be a little cheaper.
31/07/13
no comment
31/07/13
I have heard from customer and everything arrived in good time and intact.
31/07/13
no comment
31/07/13
friendly service and fast speedy collection and delivery
31/07/13
no comment
31/07/13
no comment
30/07/13
no comment
30/07/13
I was very satisfied with the entire service, & I feel the price was satisfactory to....well done parcel monkey, I WILL use you again !!
30/07/13
Thank you very much :-)
every time I have sent any parcels it has always been quick and efficient. very happy every time. Thanks parcel monkey
30/07/13
no comment
30/07/13
no comment
30/07/13
no comment
30/07/13
Excellent !!!
30/07/13
Excellent service at a good price. Wish we knew about you before now!
30/07/13
no comment
30/07/13
Good service only one time let down and customer service sorted out no problem :)
30/07/13
no comment
30/07/13
No comment left by this customer.
30/07/13
No comment left by this customer.
30/07/13
EXCELLENT PICK UP EXCELLENT DELIVERY
30/07/13
No comment left by this customer.
30/07/13
I am always delighted how efficient parcel monkey are. Delighted with the speed of service and value for money.
30/07/13
great service, thank you
30/07/13
Excellent service as usual, a company you can depend on to get your parcel delivered on time and at a decent price
30/07/13
a great service from a great team @ thank you
30/07/13
No comment left by this customer.
30/07/13
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