We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
Collected promptly and delivered on time. All good!
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
Great service!
29/07/13
Excellent service as usual.
29/07/13
none needed great job
29/07/13
Great
29/07/13
Parcel collected promptly and delivered in good time.
29/07/13
very impressed the parcel found us in Bulgaria within the time period promised
29/07/13
Good service as usual
29/07/13
Collected as agreed, delivered as agreed, cheaper than any other service I checked.
29/07/13
City link arrived at 10am on the day of collection and the good were delivered the next day without incedent.
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
very clear website, clear pricing and the package was picked up as and when stated
29/07/13
Dont think its a good idea to ask receivers mobile phone number as quite often we dont know it
29/07/13
But receivers want notification of delivery and sometimes the drivers need to know exact locations so this is why we ask for it.
No comment left by this customer.
29/07/13
The item was broken in transit
29/07/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
prompt collection, excellent service A1++++++++
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
Quick. Easy. Cheep. Thank You ;)
29/07/13
No comment left by this customer.
29/07/13
Amazing service, did what they said. Picked up in morning on collection day, arrived two days later, trackable on Parcel Monkey's website A+
29/07/13
Great service. Would have been v helpful to have had an idea of am/pm for collection of parcel.
29/07/13
No comment left by this customer.
29/07/13
Didn't like the idea of having to pay insurance on my item to be posted. You should be more than capable of looking after an item without it
29/07/13
Our Response: We are not the courier.
No comment left by this customer.
29/07/13
parcel delivery from uk to china in 3 days. fantastic, will use again.
29/07/13
always easy and straightforward, reasonable prices! Thanks as ever.
29/07/13
No comment left by this customer.
29/07/13
Parcel collected on time and delivered safely at a very competitive price - thank you
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
Nightfreight should include tracking functionality, a little embarrassing asking the receiver for delivery confirmation!!
29/07/13
Our Response: Nightfreight are working on their tracking technology and the improvements will hopefully be available in late summer.
Everything went fine all collected on time and recieved in said time. An estimated collection time would of made it easier.
29/07/13
excellent as expected
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
