We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
no comment
26/07/13
The delivery person did not take much care in handling the goods from the collection to the transport van.
26/07/13
Excellent service and my customer received his parcel within time :-)
26/07/13
does exactly as it says on the tin :) will be using u again
26/07/13
That's great to know, Thanks very much :-)
excellent as usual
26/07/13
no comment
26/07/13
excellent
26/07/13
no comment
26/07/13
Excellent service. Parcel picked up from home and delivered the next day. Parcel was easy to track.
26/07/13
no comment
26/07/13
no comment
26/07/13
no comment
26/07/13
Excellent service in all areas.....Well done. Will use again.
26/07/13
Great service, parcel collected lunchtime and delivered next morning. Could improve things with choice of am/pm collection.
26/07/13
i am very pleased with service and will definately use again. quick pick up, easy to book, quick delivery. excellent thank you
26/07/13
no comment
26/07/13
no comment
26/07/13
couldn't be more satisfied with service. Will no doubt use again. Thanks
26/07/13
excellent. thank you.
26/07/13
No issues at all, service as expected.
26/07/13
Smooth, easy transaction, just what raindropsies needed to get the item to her customer.
26/07/13
if you could provide a text service to inform us 1 hour before arrival so not sat in all day, that would be amazing! :-D thanks
26/07/13
This is coming, along with other improvements later this summer, to our Nightfreight / DX services.
No comment left by this customer.
26/07/13
Collection man struggled to fit item in bag, said couldn't accept item, yet accurate dimensions were given. Bag brought too small?'
26/07/13
The 28x29x36cm declared would fit easily into the bag.
item still isnt delivered yet!!! collecting driver was rude. no telephone support
26/07/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
you recommended Courier, they did not pick up the parcel I took it to their depot. I was in office til 6pmthe driver said we were closed
26/07/13
Got the collection organised correctly and with good notification - thank you
26/07/13
No comment left by this customer.
26/07/13
No comment left by this customer.
26/07/13
My shipment was rejected by Amazon 2 days ago and you have sent the parcel to Bournemouth, not returned it to the collection address i
26/07/13
Arrived on time and well looked after!
26/07/13
No comment left by this customer.
26/07/13
No comment left by this customer.
26/07/13
Very happy with service
26/07/13
Our Response: So it should have been 5 stars then!! ;-)
Your system works very efficiently for me thank you. Hope it continues.
26/07/13
Easy to use,fast delivery,far better than Royal Mail.Good Prices.Will continue to use!!!
26/07/13
Fantastic news, Thank you very much :-)
Many times using Parcel Monkey. Easy, straight forward, no problem at all.
26/07/13
No comment left by this customer.
26/07/13
No comment left by this customer.
26/07/13
No comment left by this customer.
26/07/13
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