We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
I didnt see a monkey, but that monkey did a great job!!
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
Excellent service, prompt collection & delivery.
29/07/13
No comment left by this customer.
29/07/13
The whole process was excellent - no complaints
29/07/13
No comment left by this customer.
29/07/13
Really fast efficient service.
29/07/13
No comment left by this customer.
29/07/13
No comment left by this customer.
29/07/13
Great service as always thanks
29/07/13
Great efficient service.
29/07/13
no comment
29/07/13
no comment
29/07/13
no comment
28/07/13
no comment
28/07/13
Delivered on time, cant ask for anymore than that.
28/07/13
Great service, excellent webpage and value costs
28/07/13
Not your fault, but Nightfreight failed to collect for 3 days, in spite of my phone calls.
28/07/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Great work, all went swimmingly
28/07/13
no comment
28/07/13
no comment
28/07/13
Cant comment as last tracking info says "26th July 2013 @ 16:45 Given to on-forwarder ". What does this mean, Has parcel arrived? Improve!
28/07/13
Very good
28/07/13
Would be great if you could advise what time to expect the pickup at - even just morning or afternoon, thanks again.
28/07/13
We still have it. It hasn't even been collected.
28/07/13
Easy to use and delivery exceptionally quick, very pleased :)
28/07/13
no comment
28/07/13
no comment
28/07/13
a good way of sending parcles without the hasstle would be better if you gave a delivery slot rather than waiting in all day
28/07/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
28/07/13
Great service
28/07/13
No comment left by this customer.
28/07/13
Driver picked up promptly and followed my instructions - very happy to us this service again !!
28/07/13
AMAZING!!!! COLLECTED ON 22/7/2013 AND DELIVERED TO HIROSHIMA JAPAN 26/7/2013. CUSTOMER POSITIVE FEEDBACK RECEIVED SAMEDAY
28/07/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
28/07/13
very good, fair price fast service always recommended
28/07/13
Thank you and it's great to see you have been recommending us.
parcel was smashed inside. second item that been damaged. Very disappointed. It cost me £38 to reimburse customer plus your charges.
28/07/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
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