We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,948 reviews.
No comment left by this customer.
24/07/13
No comment left by this customer.
24/07/13
I always receive a swift & professional response from Customer Service for any questions/problems I have so well done!
24/07/13
Thank you very much :-)
Excellent! Will definitely use you again if needed!
24/07/13
No comment left by this customer.
24/07/13
very good, quick delivery & collection
24/07/13
No comment left by this customer.
24/07/13
Do not use company! they refused to pay for my damaged £300 sideboard even though i paid extra for insurance! Absolutely disgusted!!!
24/07/13
No comment left by this customer.
24/07/13
No comment left by this customer.
24/07/13
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24/07/13
No comment left by this customer.
24/07/13
Always delivered soundly - No problems caused for me!
24/07/13
No comment left by this customer.
24/07/13
Can't believe it's taken me so long to discover Parcel Monkey. It's almost too good to be true!
24/07/13
As usual excellent service 5star!
24/07/13
No comment left by this customer.
24/07/13
thank you
24/07/13
No comment left by this customer.
24/07/13
Great
24/07/13
No comment left by this customer.
24/07/13
very happy with the overall service
24/07/13
No comment left by this customer.
24/07/13
No comment left by this customer.
24/07/13
No comment left by this customer.
24/07/13
Very pleased with service.
24/07/13
No comment left by this customer.
24/07/13
Great Service, what more can I say?
24/07/13
Our Response: So it should have been 5 stars then!! ;-)
Very good service dont change anything
24/07/13
Tracking didn't actually reflect the true parcel status and advised DHL wasn't available yet that's who delivered the parcel!!!!!!
24/07/13
I would like a refund as my item was not collected or delivered and I have no way of contacting you to find out why, very poor service.
24/07/13
Our Response: We can be contacted by all our customers via the support section of your account. I am sorry to read your item was not collected and on behalf of the courier concerned please accept our apologies for this and rest assured you will be fully refunded.
No comment left by this customer.
23/07/13
No comment left by this customer.
23/07/13
No comment left by this customer.
23/07/13
easy and straight forward booking, fast collection too A***** Service
23/07/13
Fantastic news, Thank you very much.
No comment left by this customer.
23/07/13
No comment left by this customer.
23/07/13
No comment left by this customer.
23/07/13
No comment left by this customer.
23/07/13
Excellent service as usual
23/07/13
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