We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
no comment
30/07/13
no comment
30/07/13
Please see the support case: no delivery missed card, no telephone call, no notification: parcel being returned. Very unhappy.
30/07/13
Simple Keep up the good work and stay competitive.
30/07/13
We will always try our very best.
no comment
30/07/13
Very good service and easy to understand.
30/07/13
no comment
30/07/13
no comment
30/07/13
Great service another parcel delivered hassel free. Thank you.
30/07/13
And a big thank you for booking with us :-)
excellent service & helpful
30/07/13
No comment left by this customer.
30/07/13
reliabity is key and the one time I have used your service it was reliable.it would be very helpful if the courier could give an amor pm pic
30/07/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
30/07/13
It works. Simple as that.
30/07/13
no comment
30/07/13
I ahd some difficulty in finding the carriers who had plenty of local (shop) drop off points. These are the ones which busy ebayers need.
30/07/13
We don't deal with those kind of couriers but do have depot drop off options and more coming very soon.
No problems but a rough idea of what time collection would be could be useful
30/07/13
Great service. Collected early. delivered on time.
30/07/13
no comment
29/07/13
Picked up on time as arranged. Delivered on time safely. Will use again. Thank you
29/07/13
no comment
29/07/13
no comment
29/07/13
no comment
29/07/13
Took 2 days to make the pick up
29/07/13
cant complain all went fine thanks PM
29/07/13
Brilliant service and great price, will definately be using again
29/07/13
Fantastic news, Thank you very much.
no comment
29/07/13
no comment
29/07/13
No problems at all- collected and signed for, thanks! ame driver as before, he knew where to come (house is a bit hard to find)
29/07/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
great sevice at a low cost , brillient
29/07/13
no comment
29/07/13
no comment
29/07/13
Timely and efficient - thank you
29/07/13
no comment
29/07/13
City Link is always great. Tried DX at £1 cheaper and was not impressed with the attitude of the driver.
29/07/13
The package still hasn´t arrived, is almost a week late and no one has contacted me at all - I´m getting on to it myself now.
29/07/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Was confused by your insistence that I pay the insurance premium on things that you would only carry on an uninsured basis..ie Golf Clubs
29/07/13
Efficient and extremely helpful
29/07/13
I was 100% happy with the service provided thankyou I will use parcel monkey again
29/07/13
Fantastic news, Thank you very much.
Great service, thank you!
29/07/13
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