We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,948 reviews.
no comment
24/07/13
Was told 2-3 days delivery and 6 days later it still has not arrived !!!!
24/07/13
It would be handy to have an approximate time of collection. Other wise very good service
24/07/13
Customs Invoice It was firmly attached to the parcel on pickup Customs Invoice It was firmly attached to the parcel on pickup
24/07/13
Item had been delivered, however could not get upto date tracking info from the site. Great service however.
24/07/13
all good a happy chappy thanks
24/07/13
very good service from city link.
24/07/13
Couldn't fault the service in any way!
24/07/13
excellent. Keep up the good work.
24/07/13
all good
24/07/13
Great service as usual from Darren
24/07/13
pickup was made quite late in the day; a smaller estimated window for collection would be great to ease an anxious mind :)
24/07/13
no comment
24/07/13
no comment
24/07/13
Very pleased with the device and Citilink too. The insurance should be optional and also be on the front page instant quote. Thanks
24/07/13
Will use again! thank you
24/07/13
Great price, friendly collector, prompt delivery. 2nd time I have used you and will do so again.
24/07/13
no depot drop off service with pm special offers
24/07/13
No problems City-Link are fantastic
24/07/13
pick up was a bit late-idea of what time collection-would be good
24/07/13
Web site response is invariably very slow. Pages sometimes take 20 seconds between "clicks". Very frustrating.
24/07/13
no comment
24/07/13
Parcel arrived with several parts damaged. It would be easier to tell you about the parts that were not damaged. Extremely disappointe
24/07/13
no comment
24/07/13
great, fast and easy to use service
24/07/13
excellent service, very efficient.
24/07/13
Parcel from soules on sea by overnight freight has not been pickup and delivered to us at IPPEC Bromsgrove. Please check and advise
24/07/13
You didn't pick up the parcel on the arranged date, I had to call up Courier direct to arrange pick up the next day after I had stayed in
24/07/13
My only problem with quote i have just asked for is the cut off time it was only 1pm and collection would have to be tomorrow?
24/07/13
Great service used twice now and still 100% perfect would always use
24/07/13
no comment
24/07/13
would have liked to know arival time before
24/07/13
no comment
24/07/13
no comment
24/07/13
No comment left by this customer.
24/07/13
No comment left by this customer.
24/07/13
Did what they said arrived fast and safe
24/07/13
Collection and delivery was fine, but sadly tracking didn't work which caused a few nerves
24/07/13
Items where collected on time - thank you
24/07/13
Very good service A+++++++++++++++++++++++++++
24/07/13
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