We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
the parcelforce website wasnt very informative until it was delivered. Also not sure that it was actually delivered in 48 hours?
14/08/13
No comment left by this customer.
14/08/13
No comment left by this customer.
14/08/13
Excellent service from NightFreight (as always)! Many thanks!
14/08/13
:-)
fantastic service item arrived within 4 working days from uk to europe, on the cheapest option, could ask for a etter service
14/08/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
14/08/13
Excellent service
14/08/13
As always clear and simple booking process and speedy collection - many thanks!!
14/08/13
None to give well done.
14/08/13
Might be handy if the website explained the 'Parcel Monkey' own delivery service clearer. Other than that very good, will use again.
14/08/13
Very easy to set up, will use again for sure
14/08/13
Quick and Efficient! Keep up the good work!
14/08/13
We will always try our very best.
smooth pickup, good price and arrived in 5 days which included the weekend! well done
14/08/13
It's great to see you are so pleased with our own International service :-)
All good..
14/08/13
Parcel was delivered within 2 days, very happy
14/08/13
excellent service will use again. thanks
14/08/13
Excellent and seamless as always, user experience for the whole process is wrapped up (excuse the pun)!! well done guys!
14/08/13
Parcel was not collected on the day nobody rang, nobody apologised had to wait around another day for collection. Monkeys for sure!
14/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
4 days for parcel delivered from UK to Australia -
14/08/13
It's great to see you are so pleased with our own International service :-)
It took a couple of phone calls to organise both the pick up and the delivery, but eventually it was all fine. Package arrived in good state
14/08/13
No comment left by this customer.
14/08/13
no comment
14/08/13
Worked well, nothing more needed.
14/08/13
Loving the new services and the option to drop off
14/08/13
Brilliant!!
Smooth and pleasant service from you along with reasonable prices
14/08/13
no comment
14/08/13
Good Fast & Efficient Service
14/08/13
no comment
14/08/13
Excellent service.
14/08/13
very professional, easy to follow, and very quick collectio. will use you for all my delivery from now on...many thanks
14/08/13
That's fantastic news, Thank you very much :-)
This is the first time i used p/monkey & the fact that the parcel i sent arrived the next day undamaged is enough for me.Thank you
14/08/13
Thank you for making your first booking with us and please come back soon :-)
no comment
14/08/13
no comment
14/08/13
no comment
14/08/13
I think that a contact phone number would inspire more confidence in your service.
14/08/13
living 50miles from the city and still getting a graet price really do's help so thank you very much paul living in crathie
14/08/13
Cheer Paul.
Will recommend to friends and use again. Everything went smoothly and no complaints many thanks
14/08/13
Thank you and it's great to see you will be recommending us.
no comment
14/08/13
no comment
14/08/13
Very simple to use, make's it easy to find the best quote!
14/08/13
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