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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,061 reviews.
if we could book a window for coletion and delivery and the tracking worked as it just comes up with invalied shipment
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
The parcel was damaged beyond repair, shattered glass, broken switches and scratched fascia panel.
10/09/13
Excellent service , very simple and efficient
10/09/13
Driver damaged parcel and needed customer to contact! Wasted almost a week when a phone call could have avoided. Lost sale and out of pocket
10/09/13
AAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
10/09/13
collected and delivered on time
10/09/13
Great service will use again
10/09/13
Your service was prompt, tracking excellent, and delivery also excellent. Thank you.
10/09/13
charged extra money & no refund at all!
10/09/13
No comment left by this customer.
10/09/13
Very happy with the service
10/09/13
No comment left by this customer.
10/09/13
Easy to set up, all ran smoothly no issues. Happy with service.
10/09/13
No comment left by this customer.
10/09/13
Fantastic service and a very good price too.
10/09/13
Parcel arrived damaged, therefore some of the contents were damaged
10/09/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
VG +++
10/09/13
Thank you very much :-)
Excellent - thank you
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Thank you excellent service will use again.
10/09/13
No comment left by this customer.
10/09/13
was picked up 2 days late, was not delivered on time
10/09/13
fair prices, fast delivery, couldnt be any more happier with the service I recieved (y)
10/09/13
spot-on. will use you again. Thank you
10/09/13
Low cost and stress free way to post goods - will use again
10/09/13
Can not find mine parcel
10/09/13
very pleased with the service and price will use this company again for sure.!!!
10/09/13
The parcel that was 3 days late is now 5 days late, not helping to provide my new business with a good name!! Won't be using you again
10/09/13
Everything went very smoothly, thank you
10/09/13
very reasonable rates and collection is always when you say. excellent
10/09/13
Great price options and great service. Highly recommended.
10/09/13
Courier failed to turn up on the day and then performed a fraud with regards to the paperwork. This is not acceptable.
10/09/13
Just keep prices low, perhaps a cheaper rate for lighter and smaller items, as per my Hermes
10/09/13
pacel still not delived
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13