We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
Good service, Competive on price, Will use again.
14/08/13
no comment
14/08/13
no comment
14/08/13
How about collection time slots?
14/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
I'm happy with the service, excellent value for the price and in time.
14/08/13
very happy with service, thanks
14/08/13
The service I received was spot on and I will certainly use Parcel Monkey again - thanks!
14/08/13
Brilliant!!
Couldn't ask for a better service. Quick, easy and faultless.
14/08/13
no comment
14/08/13
Quick collection easy to use job well done
14/08/13
No comment left by this customer.
14/08/13
No comment left by this customer.
14/08/13
It would have been v.good but for the delay we had in Auckland because DHL wtheir tracking
14/08/13
good service good price would prefer if you could advise am or pm collection/deliver
14/08/13
Ecxcellent all-round service, easy to use site
14/08/13
No comment left by this customer.
14/08/13
No comment left by this customer.
14/08/13
No comment left by this customer.
14/08/13
Fantastic service collected early on day stated and delivered on the day specified great value for money and will defenatily use again.
14/08/13
Fantastic news, Thank you very much :-)
system worked well until I ENCOUNTERED A PROBLEM AND THEN IT BECAME A HUGE PROBLEM TO UNRAVEL. THANKFULLY WE MANAGED IT IN THE END
14/08/13
Very satisfied.
14/08/13
No comment left by this customer.
14/08/13
First time I've used Parcel Monkey and was thrilled with the price and quality of the service.Many thanks.
14/08/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
14/08/13
Person who collect parcel was really friendly. Thanks for the pleasant experience.
14/08/13
Very cheerful and reliable courier gentleman.
14/08/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
some couriers do not offer parcel tracking service this is not clear
14/08/13
Excellent service. Parcel received in Macau Monday. Took 4 days.
14/08/13
It's great to see you are so pleased with our own International service :-)
Great value, picked up and delivered within the timescales set.
14/08/13
Good service
14/08/13
Very good.Staff member polite & efficient. Overall pleased
14/08/13
Would be even better if you could send overnight parcel collected on the day of order
14/08/13
really easy and great to use. Thanks
14/08/13
No comment left by this customer.
14/08/13
package booked for Friday, not picked up until monday. sender and recipient had to take extra days off work. ridiculous.
14/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
It was alot easier than fedex's online service. Quick , simple and cheap to send things abroad.
14/08/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
14/08/13
5 working days and still no delivery, what the f?ck are you playing at? Making me look like a liar.
14/08/13
Our Response: Please contact our dedicated online support team via the "support" section of your account who will gladly look into this for you.
No comment left by this customer.
14/08/13
nothing to say. you did exactly what I paid for.
14/08/13
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