We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,968 reviews.
no comment
11/08/13
no comment
11/08/13
Well pleased with the service, all went very well. Thank You.
11/08/13
no comment
11/08/13
very good service
11/08/13
excellent
11/08/13
Does what it says on the box!
11/08/13
no comment
11/08/13
fab service
11/08/13
excellent thank you
11/08/13
quick and easy.
11/08/13
A+
11/08/13
Nightfreight was useless. Turned up a day late, no explanation. Parcel monkey were very helpful though, chased courier and rang me back :-)
11/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
very good service will use again thanks
11/08/13
Thank you very much :-)
The service booked was supposed to have been next day - it arrived two days after collection. Parcel Monkey or Nightfreight at fault..?
11/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
After an initial hiccup on the first of four recent consignments I have received excellent and speedy service since, many thanks.
11/08/13
No comment left by this customer.
11/08/13
Great service
11/08/13
great could not fault your service , keep it up
11/08/13
We will always try our very best.
Quick and easy to book and very good prices ,,,,Thankyou
11/08/13
Quoted prices up front are not informative enough, right at the end of the whole process insurance and vat are added
11/08/13
Our Response: The price including VAT is displayed beneath the non VAT price.
No comment left by this customer.
11/08/13
great service. quick and easy.
11/08/13
I am really thankful to the services, it was really quick and easy
11/08/13
No comment left by this customer.
11/08/13
Collection as promised, efficient service.
11/08/13
Good smooth service
11/08/13
no comment
11/08/13
no comment
10/08/13
Very quick delivery to Spain would use again
10/08/13
Fantastic news, Thank you very much :-)
Very fast efficient service, and driver that collected parcel was particularly helpful.
10/08/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
low prices, good & quick services, great !
10/08/13
Driver punctual polite friendly and very efficient
10/08/13
GREAT
10/08/13
no comment
10/08/13
no comment
10/08/13
Very good price, uk to America in 4 days, regular updates online! Great service!
10/08/13
perfect, as usual, thanks!!!!!
10/08/13
no comment
10/08/13
Excellent service
10/08/13
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