We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
no comment
19/08/13
Another fantastic service from parcel monkey again
19/08/13
Brilliant news!!
The only improvement I could suggest is a Sunday pick up
19/08/13
I am sure that will come in the future as the couriers themselves move to operating 7 days a week like many companies nowadays.
no comment
19/08/13
Good service
19/08/13
no comment
19/08/13
Excellent as usual. Keep up the good work!
19/08/13
We will always try our very best.
Very impressed, first time using, little nervous....but city link delivered on time as they said they would. Great all round recommend ðŸ‘ð
19/08/13
Thank you for making your first booking with us and please come back soon :-)
great service, watch out royal mail!!
19/08/13
no comment
18/08/13
Excellent! Cheapest price, picked up & delivered exactly as promised. Will use again!
18/08/13
parcel was collected on the day stated and arrived in the timeframe required so all was good
18/08/13
great job.very satisfied.hope to keep using you guy's
18/08/13
And we hope you keep using us too :-)
Amazing service once again - great prices and quick pickup / delivery of items through your trusted providers. Thanks Parcel Money!
18/08/13
no comment
18/08/13
Thank you and it's great to see you will be recommending us.
excellent service, speedy collection & delivery
18/08/13
Excellent Price and Excellent service, thank you!
18/08/13
picked up and delivered inline with service booked
18/08/13
no comment
18/08/13
Parcel 1 --- total mess, 2 days late with pickup despite driver being 1 minute from my door when I was contacted. Parcel 2 and 3 1 day late.
18/08/13
no comment
18/08/13
Superb Service, very highly recommended, will certainly be using from now on for my business
18/08/13
Fantastic news and welcome aboard :-)
Great website, easy to use and very cheap quote.
18/08/13
no comment
18/08/13
It would be helpful to narrow down the time when the driver will be here, such as after 10, between 2 - 5 etc.
18/08/13
no comment
18/08/13
no comment
18/08/13
no comment
18/08/13
QUICK DELIVERY THANK YOU
18/08/13
no comment
18/08/13
User friendly and reliable service
18/08/13
no comment
18/08/13
Excellent service - friendly staff, great prices and fast, reliable delivery! Will definitely continue to use this service!
18/08/13
excellent and easy to use service. I'll definitely come back.
18/08/13
Our Response: So it should have been 5 stars then!! ;-)
very good
18/08/13
Parcel Collected at 11.00am and Delivered Next Day at 10.15am. Highly Recommend City Link for Collection, Tracking and Delivery.
18/08/13
You should be able to give customers exact date of delivery. I understand that delivery time is during 9am-5pm but date you need to confirm.
18/08/13
very good service, prompt action with complaints, excellent.
18/08/13
NOT ENOUGH ROOM WITH 140 CHARACTERS TO LEAVE FEEDBACK PLEASE RING 01226 344733
18/08/13
No comment left by this customer.
18/08/13
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