We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,968 reviews.
good serviceèeeeeeeeeeeeeeeee
12/08/13
Courier did not turn up didnt know where to contact on parcel monkey, tryed again and they didnt come again Courier is very poor
12/08/13
Our Response: If you have an issue then please contact our dedicated online support team via your account under the "support" section and not the courier directly.
giving out times when parcel would be collected would o
12/08/13
very good value,brilliant parcel tracking,would be hard to improve your execptional service,would recommend to anyone,very satisfied
12/08/13
No comment left by this customer.
12/08/13
Excellent service at a very competitive price. Highly recommended
12/08/13
Package collected a day late but communication good and otherwise smooth
12/08/13
great will definatly use this service again
12/08/13
my customer had terrible problems getting hold of their delivery and were told incorrect information. first bad experience but dissapointing
12/08/13
Prompt, good service delivered as promised. Have used again.
12/08/13
encouraging couriers to provide a time slot or text to say when items will be collected or delivered
12/08/13
No comment left by this customer.
12/08/13
No comment left by this customer.
12/08/13
No comment left by this customer.
12/08/13
No comment left by this customer.
12/08/13
No comment left by this customer.
12/08/13
No comment left by this customer.
12/08/13
Very easy to arrange, price very good will use again , and I highly recommend
12/08/13
The parcel did not arrive on the day you said , the customer waited in all day , rang us at 8 pm and was very upset .no apology .
12/08/13
FAst and reliable service
12/08/13
No comment left by this customer.
12/08/13
Easy to set up and compare companies.
12/08/13
The parcel was collected promptly the morning after I placed the order and arrived safely at its destination.
12/08/13
Good shipping time and price
12/08/13
No comment left by this customer.
12/08/13
Easy to use, good notification of order progress and item collected and delivered on time.
12/08/13
Very good service. Have used before and sometimes a bit sporadic but this time it was spot on. 5*, will definitely use again.
12/08/13
No comment left by this customer.
12/08/13
My item was not collected when supposed to, then i could bot change address, theirfor i stilk do bot have ny parcel
12/08/13
Great job - hard to improve: other than more regular / comprehensive tracking information from your third party agents
12/08/13
No comment left by this customer.
12/08/13
No comment left by this customer.
12/08/13
No comment left by this customer.
12/08/13
delivery service is very good how ever the problem is parcels don't get collected on the day there booked for collections.
12/08/13
All went very well - thanks - would recommend.
12/08/13
No comment left by this customer.
12/08/13
Faultless - many thanks
12/08/13
No comment left by this customer.
12/08/13
Parcel Monkey provided great service. Their collection was fast and efficient. I would definately reccomend them to others as they are great
12/08/13
Excellent service
12/08/13
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