We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
Excellent service, great website easy to use, courier service at it best
19/08/13
The Heathrow receiving depot seemed bemused at me dropping the parcel off, otherwise very pleased with the service/price/ease of use. Thanks
19/08/13
I am sorry to read that but it's great to see all went well.
I searched online for best deals and Parcel Monkey beat cheapest option by HALF, item was picked up and delivered on time. recommended
19/08/13
That's fantastic news, Thank you very much :-)
No comment left by this customer.
19/08/13
It would be hard to improve your service, after all there is no monkeying around within your company !!
19/08/13
;-)
First time I've used parcel monkey, but it all seemed easy and I checked my account to see the status of my delivery. Will use again.
19/08/13
Thank you for making your first booking with us and please come back soon :-)
Great service!
19/08/13
No comment left by this customer.
19/08/13
got the wrong post code to start with from pick up. but with right code no problem would use you again.
19/08/13
parcel contents were damaged, now struggling to claim money back
19/08/13
No comment left by this customer.
19/08/13
great
19/08/13
Simple and trouble free. It's worth paying a bit more to avoid the cowboys.
19/08/13
excellent service.
19/08/13
Troublefree thankyou
19/08/13
the parcel got picked up a day late, but that was to do with citylink, but parcel monkey were spot on. thanks
19/08/13
The only thing was that I gave the dimentions for a box and the driver sent a bag to put the box in. It was far too small to fit the box in
19/08/13
If the clock you sent was the size you declared at the time of booking then it would easily fit in the bag provided with the service you selected.
No comment left by this customer.
19/08/13
No comment left by this customer.
19/08/13
All good these 3 times I have used you, so I will continue with you guys, thanks :)
19/08/13
No comment left by this customer.
19/08/13
excellent speedy pick up and delivery, much cheaper than other couriers as well, highly recommended
19/08/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
19/08/13
As always great service makes my business look good !!!
19/08/13
No comment left by this customer.
19/08/13
Good, service with lots of options.
19/08/13
I found the whole service very good from stat to finish and will certainly use again.
19/08/13
We thought you were very quick and most polite will use again thanks
19/08/13
I was only informed 5 hours after Courier had tried to collect that they were not able to. The Courier guy was pretty useless!
19/08/13
Easy to order a courier, great service, thank you.
19/08/13
No comment left by this customer.
19/08/13
No comment left by this customer.
19/08/13
Very Good Service
19/08/13
Clearer packaging options and instructions would be useful before confirming order.
19/08/13
used you for an ebay collection some of the info I did not haveoso duplicated my own is reall necessary to have collection points email
19/08/13
No comment left by this customer.
19/08/13
Couldnt be happier, excellent company
19/08/13
Thank you very much :-)
well done!
19/08/13
the collection was a bit late in the day, which is my only gripe
19/08/13
Our Response: 18:01 is a bit late and for that we apologise on behalf of the courier concerned.
Quick and efficient
19/08/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
