We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
No comment left by this customer.
15/08/13
Very quick collection and delivery dates as asked i for brilliant service A timed collection would have been handy but still awesome service
15/08/13
thanks - you guys are sweet! :)
15/08/13
Thank you very much :-)
No comment left by this customer.
15/08/13
great service thank you
15/08/13
still have not received, 5 day delivery!!!! 14th August 2013 @ 20:45 Company address problem: Company closed, delivery address open 24hr
15/08/13
No comment left by this customer.
15/08/13
No comment left by this customer.
15/08/13
I have paid for the service of a "next day" for Monday 12th August 2013 and 4 days later still not collected !!!!!
15/08/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
No problems. Collected on time. Brilliant value.
15/08/13
Thank you very much.
No comment left by this customer.
15/08/13
No comment left by this customer.
15/08/13
The worst service I have ever come across. false time frame given on website. Very dubious company. No explanations for delays
15/08/13
Excellent
15/08/13
Your service is excellent fast collection of parcels
15/08/13
Thank you very much :-)
asking for recipients mobile is not always possible
15/08/13
We understand that but it can help with deliveries and is needed for our new Nightfreight notification text service.
No comment left by this customer.
15/08/13
a time for pick up. excellent service. good prices.
15/08/13
picked up on time great service
15/08/13
No comment left by this customer.
15/08/13
great service prompt pick up, fast delivery, very reliable
15/08/13
No comment left by this customer.
15/08/13
No comment left by this customer.
15/08/13
brilliant service, no problems, highly recommend!
15/08/13
Delighted, again, with the service. Cheaper than anyone else, collected & delivered as booked & friendly driver. Thank you!
15/08/13
And a big thank you to you too ;-)
No comment left by this customer.
15/08/13
No comment left by this customer.
15/08/13
Superb Service......Again!
15/08/13
No comment left by this customer.
15/08/13
No problems at all, good service, great value. Thanks, will use again.
15/08/13
First time we have used your service and would definitely use again. Very organised
15/08/13
Thank you for making your first booking with us and please come back soon :-)
great service - superfast pick up too!
15/08/13
No comment left by this customer.
15/08/13
As a first time user the main difference is the price & ease of use in terms of the website, fantastic! Collection a little late in the day
15/08/13
Thank you for making your first booking with us.
No comment left by this customer.
15/08/13
No comment left by this customer.
15/08/13
Time slot for collection rather than having to wait in all day would be good.
15/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
15/08/13
easy to order,fast pick up
15/08/13
No comment left by this customer.
15/08/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
