We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
Excellent - Delivered on Time and provided a Best Quote
20/08/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
20/08/13
Excellent Service
20/08/13
Very pleased with service. Esp liked that delivery man had labels to affix. Will use you again without doubt.
20/08/13
Very punctual.
20/08/13
No comment left by this customer.
20/08/13
Extremely Dissapointed and unimpressed with your service as on TWO occasions my delivery was cancelled without even notifying me. I
20/08/13
Our Response: This was done by the courier company concerned and not us. However please accept our apologies on their behalf for this.
No comment left by this customer.
20/08/13
Great survice picked up first thing many thanks
20/08/13
No comment left by this customer.
20/08/13
Very smooth, very easy!
20/08/13
No way of tracking delivery progress! This surely is fundamental to any parcels company. The overnight delivery turned up a day late
20/08/13
Our Response: Nightfreight are working on their tracking technology and the improvements will hopefully be available in late summer / early Autumn ready for the start of peak.
Good service, no comment.
20/08/13
No comment left by this customer.
20/08/13
service is good
20/08/13
You do what you say on the tin!
20/08/13
perfect!!! thank you
20/08/13
No comment left by this customer.
20/08/13
No comment left by this customer.
20/08/13
can't fault the service at all, excellent
20/08/13
No comment left by this customer.
20/08/13
Excellent service, easy & fast booking service at a good price.
20/08/13
No comment left by this customer.
20/08/13
Parcel collection arranged wed didn't collect till fri I had to make several phone calls. Promised to be rang back never did once! Ruwould
20/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
20/08/13
Promptly collected and delivered in Greece 6 days later.
20/08/13
Great service as always, keenly priced and first class pick up and delivery
20/08/13
Very happy with the service and will certainly be using you again , thank you.
20/08/13
And a big thank you to you too ;-)
No comment left by this customer.
20/08/13
Cheap but reliable service! Simple
20/08/13
Deliver man was great we left a note on the door, but a txt 1hour before we could have met him to help him off with item, otherwise service
20/08/13
excellent services and speedy delivery to oz from the uk
20/08/13
It's great to see you are so pleased with our own International service :-)
no comment
19/08/13
no comment
19/08/13
no comment
19/08/13
teally happy all round
19/08/13
pleasant, efficient service. Good value for money.
19/08/13
parcel collector exremely nice and polite. please pass on my thanks
19/08/13
We will and thank you very much.
no comment
19/08/13
Took 48 hours to deliver to same address as previously only taken 24. No contact telephone number for PM had to contact DX. Client not OK
19/08/13
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