We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
Simply..., it was great. Thanks a lot :D
08/09/13
it will be help full if you let me know morning pickup or evening pickup thanks
08/09/13
excellent service and would definitely recommend
08/09/13
Easy to use WEB, good price...
08/09/13
no comment
08/09/13
Great and cheap will definitely be using again
08/09/13
Good service, driver was polite, the only thing I was worried about was the charge if the parcel recipient wasn't home!
08/09/13
no comment
08/09/13
Superb service A+
08/09/13
Very happy with the service very quick and professional
08/09/13
Didn't deliver on time very disappointed now won't get goods back till 10 sept
08/09/13
Parcel went out for delivery a day later than stated paid for.
08/09/13
Tracking was bad. Nothing until it arrived.
08/09/13
no comment
08/09/13
no comment
08/09/13
no comment
08/09/13
People waited all day - parcel didn't arrive until 6.30pm!
08/09/13
Cheap & reliable. When other companies have let me down I regretted not going straight to Parcel Monkey.
08/09/13
Good service took slightly longer to arrive than stated Tracking service needs to be updated more regular Parcel arrived excellent condition
08/09/13
did not deliver on the agreed day, you did not phone when I called & was told a manager would call me back & online complaints form not work
08/09/13
no comment
08/09/13
no comment
08/09/13
no comment
08/09/13
Easy to order, delivery of parcel was on time and efficient
08/09/13
4 out of 5 boxes arrived on time and the fifth arrived next day
08/09/13
Delivered as scheduled and quick but my package had Slight damage but wasn't too bad to complain about
08/09/13
clear instructions, great price, good tracking FIRST CLASS SERVICE!
08/09/13
Perfect. Client was well impressed
08/09/13
no comment
08/09/13
No comment left by this customer.
08/09/13
giving a morning or afternoon time slot so u know when you can leave the house
08/09/13
I always use Parcel Monkey because they are so reliable, excellent service thank you
08/09/13
My stereo didn't work when it came (despite wrapping it with "soft" stuff) so it makes me thinking that the box was not handled gently.
08/09/13
uk to south america quicker than 1st class uk post ,brilliant
08/09/13
No comment left by this customer.
08/09/13
Excellent service, thanks we will be using you again
08/09/13
Faultless service, Driver came as usual prompt and on time, collected and parcel was with the buyer next day!
08/09/13
Booking relatively easy & Collection/Delivery Abroad seamless!
08/09/13
A1 service
08/09/13
No comment left by this customer.
08/09/13
