We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
when you use parcel force your service is perfect.
23/08/13
no support when things go wrong - which they have. No reply to emails, no phone number. shan't be using you again
23/08/13
no comment
23/08/13
no comment
23/08/13
Item not deliverd to date following collection on 16th August
22/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Great service as always
22/08/13
Thank you very much :-)
excellent service
22/08/13
no comment
22/08/13
Excellent Service
22/08/13
no comment
22/08/13
It was an easy efficient process from start to finish. I think though the fact that Parcelforce was to service booked helped
22/08/13
no comment
22/08/13
collected and delivered with no problems.
22/08/13
It would be nice if customers received discounts occasionally?
22/08/13
To give discounts on our already low prices would mean we would have to work for free ;-)
excellent service, fast and reliable, would definitely recommend your services.
22/08/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/08/13
Great service
22/08/13
Very pleased with your service The gentleman who picked up the parcel was very polite and help full would use your services again Thank you/
22/08/13
Brilliant news!!
Fabulous efficient service as always
22/08/13
need to be able to brop off patcels ar parcee force depot insteed of having to wait in all day for collection
22/08/13
You can with our ParcelForce domestic bookings and we hope to bring you an International solution very soon too.
Slow! Sent an email in morning saying you'd collect but no one turned up. Still not delivered now!
22/08/13
Our Response: Sorry to read the collection was delayed and in regards to the delivery the tracking shows: 22nd August 2013 @ 12:35 Nobody available when we tried to deliver. A card has been left
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
great, picked up and arrived on time...everything went very smoothly
22/08/13
No complaints as usual
22/08/13
Fantastic.
easy to use website and excellent service Thank you
22/08/13
A great service, especially as I had a large awkward parcel going to Australia ! Great price too. Highly recommended
22/08/13
It's great to see you are so pleased with our own International service :-)
When arranging collection from a private address, it was unclear to me whether a printed label was needed or not. I wasn't as it turned out.
22/08/13
You should always apply any labels we email you to your items to avoid confusion.
Brilliant as always
22/08/13
a great service thanks,very painless to use.
22/08/13
Fantastic as always :o) Thank you very much X
22/08/13
And a big thank you to you too ;-) X
Brilliant service again :D
22/08/13
:D
Parcel collected on date requested and delivered a couple of days later.
22/08/13
No comment left by this customer.
22/08/13
Driver came on time and the tracking excellent drop of timing first class. Thank you!
22/08/13
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
No comment left by this customer.
22/08/13
Prompt and very pleasant driver
22/08/13
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