We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
easy online guidelines, trustworthy and right on time, very satisfied and thank you parcel monkey
19/08/13
And a big thank you to you too ;-)
No comment left by this customer.
19/08/13
The tracking info provided by DX is not as informative as that provided by City Link.
19/08/13
Excellent door to door service as usual
19/08/13
No comment left by this customer.
19/08/13
No comment left by this customer.
19/08/13
much better now post code is at top
19/08/13
No comment left by this customer.
19/08/13
All good thanks.
19/08/13
AS FAR AS i KNOW THE GOODS HAVE NOT ARRIVED YET- AND YOUR TRACKING DOES NOT INDICTAE THIS EITHER It is now a week since collection last Tue
19/08/13
Our Response: The goods are being held by New Zealand customs at the moment. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
19/08/13
GOOD SERVICE - I recommend using PM now to my friends
19/08/13
No comment left by this customer.
19/08/13
Great speedy secure and efficient service
19/08/13
Best delivery service on Internet
19/08/13
A customer service phone number ll be nice. Thanks
19/08/13
Excellent service
19/08/13
As always very good please keep prices competitive.
19/08/13
Very satisfied - thank you
19/08/13
No comment left by this customer.
19/08/13
No comment left by this customer.
19/08/13
I ordered, they came to collect next day, the parcel was delivered the day after! What more can you ask for! Great service, thank you
19/08/13
That's fantastic news, Thank you very much :-)
Excelent
19/08/13
all good , shame that unable to track parcel to delivery point
19/08/13
No comment left by this customer.
19/08/13
Brillant!! Super quick pick up and delivered.. Definately use again.. Many thanks
19/08/13
Brilliant!!
All ok
19/08/13
No comment left by this customer.
19/08/13
Parcel collected and delivered exactly as promised.
19/08/13
If possible an estimated pick up time from courier would improve service as i had to wait in all day for parcel to be collected
19/08/13
Excellent, easy to use service.
19/08/13
Thank you very much :-)
no comment
19/08/13
no comment
19/08/13
no comment
19/08/13
no comment
19/08/13
Timely Service,which goes a long way in repeat business
19/08/13
I had to wait all day before it was collected at 18:00. Let know what time you gonna collect. You had my mobile. Otherwise all good !
19/08/13
very efficient and cost effective
19/08/13
Quick and efficient, pickup times from couriers could be more specific though
19/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
very efficient service and easy to use
19/08/13
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