We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,974 reviews.
I ordered, they came to collect next day, the parcel was delivered the day after! What more can you ask for! Great service, thank you
19/08/13
That's fantastic news, Thank you very much :-)
Excelent
19/08/13
all good , shame that unable to track parcel to delivery point
19/08/13
No comment left by this customer.
19/08/13
Brillant!! Super quick pick up and delivered.. Definately use again.. Many thanks
19/08/13
Brilliant!!
All ok
19/08/13
No comment left by this customer.
19/08/13
Parcel collected and delivered exactly as promised.
19/08/13
If possible an estimated pick up time from courier would improve service as i had to wait in all day for parcel to be collected
19/08/13
Excellent, easy to use service.
19/08/13
Thank you very much :-)
no comment
19/08/13
no comment
19/08/13
no comment
19/08/13
no comment
19/08/13
Timely Service,which goes a long way in repeat business
19/08/13
I had to wait all day before it was collected at 18:00. Let know what time you gonna collect. You had my mobile. Otherwise all good !
19/08/13
very efficient and cost effective
19/08/13
Quick and efficient, pickup times from couriers could be more specific though
19/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
very efficient service and easy to use
19/08/13
no comment
19/08/13
Another fantastic service from parcel monkey again
19/08/13
Brilliant news!!
The only improvement I could suggest is a Sunday pick up
19/08/13
I am sure that will come in the future as the couriers themselves move to operating 7 days a week like many companies nowadays.
no comment
19/08/13
Good service
19/08/13
no comment
19/08/13
Excellent as usual. Keep up the good work!
19/08/13
We will always try our very best.
Very impressed, first time using, little nervous....but city link delivered on time as they said they would. Great all round recommend ðŸ‘ð
19/08/13
Thank you for making your first booking with us and please come back soon :-)
great service, watch out royal mail!!
19/08/13
no comment
18/08/13
Excellent! Cheapest price, picked up & delivered exactly as promised. Will use again!
18/08/13
parcel was collected on the day stated and arrived in the timeframe required so all was good
18/08/13
great job.very satisfied.hope to keep using you guy's
18/08/13
And we hope you keep using us too :-)
Amazing service once again - great prices and quick pickup / delivery of items through your trusted providers. Thanks Parcel Money!
18/08/13
no comment
18/08/13
Thank you and it's great to see you will be recommending us.
excellent service, speedy collection & delivery
18/08/13
Excellent Price and Excellent service, thank you!
18/08/13
picked up and delivered inline with service booked
18/08/13
no comment
18/08/13
Parcel 1 --- total mess, 2 days late with pickup despite driver being 1 minute from my door when I was contacted. Parcel 2 and 3 1 day late.
18/08/13
no comment
18/08/13
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