We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
Collected in the time frame they said and item delivered next day, my customer was very happy as was I will use again
14/08/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
14/08/13
My parcel has not been collected yet!
14/08/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
good service
14/08/13
No comment left by this customer.
14/08/13
very competitive pricing, might be good just to get a text with estimated time of collection to save waiting in all day
14/08/13
This is now live with our Nightfreight text messaging service :-)
E@X@C@E@L@L@E@N@T
14/08/13
No comment left by this customer.
14/08/13
No problems 5 stAr
14/08/13
No comment left by this customer.
14/08/13
No comment left by this customer.
14/08/13
Very good. All taking care of via my computer and so much easier
14/08/13
Excellent couldnt fault
14/08/13
No comment left by this customer.
14/08/13
superb service would recommend anytime
14/08/13
Our Response: Thank you very much :-)
No comment left by this customer.
14/08/13
very pleased with service. Easy to use and excellent value.
14/08/13
We were told teh parcel would be picked up next day and no one came?
14/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
as usual excellent +++
14/08/13
Very prompt service, thank you
14/08/13
Excellent srvice and very clear with instructions.
14/08/13
A text/email to confirm the delivery has been made would be the finishing touch to an excellent service :)
14/08/13
Full tracking is available via the green globe icon next to the order in question when viewed from your account.
PM was fine, but Parcelforce not helpful or efficient. Waited ages in queue and then guy came out to ask for pre labelled parcels.
14/08/13
I am sorry to read that as the ParcelForce staff member is incorrect.
good service, i wish Saturday delivery was free but hey ho never mind.
14/08/13
Our Response: If we got it for free then we would gladly give it to you for free ;-)
An absolutely excellent service. If only I knew you existed before, I would've saved myself a fortune. Fantastic value for money.
14/08/13
It's great that you have found us now though. Thank you very much :-)
Its wasn't as cheap as I was expecting but at least the service was delivered.Been looking for great offers costwise.
14/08/13
Always a pleasure to deal with :)
14/08/13
The website was easy to follow and the parcel was picked up as requested early the next day. Very happy with the service.
14/08/13
Very efficient!!
14/08/13
No comment left by this customer.
14/08/13
Very happy with the larger items postage cost, keep things as they are. :-)
14/08/13
No we won't. We will always look to improve :-)
good efficient service , lived up to promises
14/08/13
No comment left by this customer.
14/08/13
good work!
14/08/13
All went smoothly
14/08/13
We found parcel monkey to be as efficient and reliable as always.
14/08/13
Excellent service, will use again.
14/08/13
No comment left by this customer.
14/08/13
No comment left by this customer.
14/08/13
£7 less than going down to my Post Office - Allows me to go forward and ship bigger products with a higher margin!
14/08/13
Brilliant!!
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